{"id":2249,"date":"2021-01-08T15:29:12","date_gmt":"2021-01-08T20:29:12","guid":{"rendered":"https:\/\/www.bu.edu\/ombuds\/?page_id=2249"},"modified":"2024-08-20T14:58:57","modified_gmt":"2024-08-20T18:58:57","slug":"what-to-expect","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/ombuds\/how-we-help\/what-to-expect\/","title":{"rendered":"What to Expect"},"content":{"rendered":"<h2><\/h2>\n<p><span data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW45120056 BCX0\"><span class=\"NormalTextRun SCXW45120056 BCX0\">You may <a href=\"https:\/\/www.bu.edu\/ombuds\/contact-us\/\">call or email us<\/a> at any time to make an appointment. If we are unavailable when you call, you can leave a confidential voicemail message. Rest assured that we will return your call. While you do not need to leave your name or <\/span><span class=\"NormalTextRun SCXW45120056 BCX0\">identifying<\/span><span class=\"NormalTextRun SCXW45120056 BCX0\"> information, you may wish to leave a call back number or email address so we can get back to you. You may also wish to leave some information about your availability and whether <\/span><span class=\"NormalTextRun SCXW45120056 BCX0\">you&#8217;d<\/span><span class=\"NormalTextRun SCXW45120056 BCX0\"> like to meet in-person, via Zoom, or phone. Initial appointments are usually scheduled for an hour, but we can adjust according to your availability, and we will do our best to accommodate your schedule.\u202f<\/span><\/span><span class=\"EOP SCXW45120056 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2>Quick-Reference Guide<\/h2>\n<p><img loading=\"lazy\" src=\"\/ombuds\/files\/2024\/08\/1234-Ombuds-Poster-FINAL-491x636.png\" alt=\"\" width=\"491\" height=\"636\" class=\"alignnone size-medium wp-image-2852\" srcset=\"https:\/\/www.bu.edu\/ombuds\/files\/2024\/08\/1234-Ombuds-Poster-FINAL-491x636.png 491w, https:\/\/www.bu.edu\/ombuds\/files\/2024\/08\/1234-Ombuds-Poster-FINAL-791x1024.png 791w, https:\/\/www.bu.edu\/ombuds\/files\/2024\/08\/1234-Ombuds-Poster-FINAL-768x994.png 768w, https:\/\/www.bu.edu\/ombuds\/files\/2024\/08\/1234-Ombuds-Poster-FINAL-1187x1536.png 1187w, https:\/\/www.bu.edu\/ombuds\/files\/2024\/08\/1234-Ombuds-Poster-FINAL.png 1545w\" sizes=\"(max-width: 491px) 100vw, 491px\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You may call or email us at any time to make an appointment. If we are unavailable when you call, you can leave a confidential voicemail message. Rest assured that we will return your call. While you do not need to leave your name or identifying information, you may wish to leave a call back [&hellip;]<\/p>\n","protected":false},"author":5235,"featured_media":0,"parent":28,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/ombuds\/wp-json\/wp\/v2\/pages\/2249"}],"collection":[{"href":"https:\/\/www.bu.edu\/ombuds\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/ombuds\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/ombuds\/wp-json\/wp\/v2\/users\/5235"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/ombuds\/wp-json\/wp\/v2\/comments?post=2249"}],"version-history":[{"count":17,"href":"https:\/\/www.bu.edu\/ombuds\/wp-json\/wp\/v2\/pages\/2249\/revisions"}],"predecessor-version":[{"id":2861,"href":"https:\/\/www.bu.edu\/ombuds\/wp-json\/wp\/v2\/pages\/2249\/revisions\/2861"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/ombuds\/wp-json\/wp\/v2\/pages\/28"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/ombuds\/wp-json\/wp\/v2\/media?parent=2249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}