Apology
“The result of the apology process, ideally, us the reconciliation and restoration of broken relationships.”
-Aaron Lazare, On Apology
- Advice from Tammy Lenski: How to Apologize
- Bibliography of Related Articles, by Catherine Morris
- The Power of Apologies, by Dr Marsha Wagner, Columbia University
- The Future of Apologies, by Aaron Lazare, New England Journal of Public Policy (October 2006)
- What Constitutes an Apology?
- What Can an Apology Do?