{"id":7395,"date":"2024-07-15T13:25:21","date_gmt":"2024-07-15T17:25:21","guid":{"rendered":"https:\/\/www.bu.edu\/metit\/?page_id=7395"},"modified":"2025-05-16T09:49:20","modified_gmt":"2025-05-16T13:49:20","slug":"open-qa","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/metit\/services\/training\/open-qa\/","title":{"rendered":"Open Q&#038;A Sessions"},"content":{"rendered":"<p>Have questions about your Blackboard course sites or Zoom setup? Join our daily virtual sessions to speak directly with eLive Services. The general schedule is as follows:<\/p>\n<ul>\n<li><em>Monday &#8211; Thursday:<\/em> 4:00 PM to 5:00 PM<\/li>\n<li><em>Friday:<\/em> 11:00 AM to 12:00 PM<\/li>\n<\/ul>\n<p>These sessions do not require an appointment and faculty are free to join at any point during the listed hours.<\/p>\n<div class=\"center-children\"><a class=\"btn-ghost\" href=\"https:\/\/bu-metcollege.zoom.us\/j\/99193144840?pwd=ZXVKR3hRS2lSSjgzWGhGOUFVdWt3QT09\">Join Open Q&amp;A Session<\/a><\/div>\n<p>&nbsp;<\/p>\n<hr \/>\n<h4>Support Policy<\/h4>\n<p>MET IT works closely with MET ETI to provide this service on a first come, first serve basis. We are responsible for the following:<\/p>\n<ul>\n<li>Addressing Blackboard &amp; Zoom questions<\/li>\n<li>Training users on different Blackboard &amp; Zoom features<\/li>\n<li>Discussing strategies for using Blackboard &amp; Zoom for unique scenarios<\/li>\n<li>Troubleshooting errors and issues with Blackboard &amp; Zoom<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Have questions about your Blackboard course sites or Zoom setup? Join our daily virtual sessions to speak directly with eLive Services. The general schedule is as follows: Monday &#8211; Thursday: 4:00 PM to 5:00 PM Friday: 11:00 AM to 12:00 PM These sessions do not require an appointment and faculty are free to join at [&hellip;]<\/p>\n","protected":false},"author":14346,"featured_media":0,"parent":4745,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/7395"}],"collection":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/users\/14346"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/comments?post=7395"}],"version-history":[{"count":7,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/7395\/revisions"}],"predecessor-version":[{"id":8865,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/7395\/revisions\/8865"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/4745"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/media?parent=7395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}