{"id":6407,"date":"2024-04-05T16:15:47","date_gmt":"2024-04-05T20:15:47","guid":{"rendered":"https:\/\/www.bu.edu\/metit\/?page_id=6407"},"modified":"2024-07-24T14:51:39","modified_gmt":"2024-07-24T18:51:39","slug":"software","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/metit\/services\/collab\/zoom\/software\/","title":{"rendered":"Zoom Software"},"content":{"rendered":"<p>In order to participate in Zoom meetings and webinars, you will need to download the Zoom application to your computer or mobile device.<\/p>\n<hr\/>\n<h4>Support Policy<\/h4>\n<p>MET IT is responsible for the following:<\/p>\n<ul>\n<li>Installation assistance on BU-provisioned devices<\/li>\n<li>Sign in assistance for those with a BU personal account<\/li>\n<li>Basic troubleshooting<\/li>\n<\/ul>\n<hr\/>\n<h4>Resources<\/h4>\n<div class=\"center-children\">\n<div class=\"grid col-3 colors\">\n<div class=\"hovereffect\" style=\"background-color: #707070;\"><a href=\"https:\/\/zoom.us\/download\"><span>Download Zoom App<\/span><\/a><\/div>\n<div class=\"hovereffect\" style=\"background-color: #707070;\"><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/conf\/online\/zoom\/getting-started\/signing-in-using-your-bu-login\/\"><span>Guide &#8211; Login with BU Account<\/span><\/a><\/div>\n<div class=\"hovereffect\" style=\"background-color: #707070;\"><a href=\"\/metit\/services\/collab\/zoom\/software\/help\/\"><span>Zoom Help<\/span><\/a><\/div>\n<\/p><\/div>\n<\/div>\n<hr\/>\n<h4>Frequently Asked Questions<\/h4>\n<dl>\n<dt><strong>Do I need to login with an account to join a meeting?<\/strong><\/dt>\n<dd>\n<p>You don&#8217;t need to login in order to join a meeting.<\/p>\n<\/dd>\n<dt><strong>What is the benefit of logging in with an account?<\/strong><\/dt>\n<dd>\n<p>Those with a BU personal account may login to access their personal Zoom room, and schedule Zoom meetings with others.<\/p>\n<\/dd>\n<dt><strong>Why does my BU login not work on the Zoom app login screen?<\/strong><\/dt>\n<dd>\n<p>Logging in to the Zoom app with your BU personal account requires you to use the Single Sign-On (SSO) option. Please follow <a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/conf\/online\/zoom\/getting-started\/signing-in-using-your-bu-login\/\">these instructions<\/a>.<\/p>\n<\/dd>\n<\/dl>\n","protected":false},"excerpt":{"rendered":"<p>In order to participate in Zoom meetings and webinars, you will need to download the Zoom application to your computer or mobile device. Support Policy MET IT is responsible for the following: Installation assistance on BU-provisioned devices Sign in assistance for those with a BU personal account Basic troubleshooting Resources Download Zoom App Guide &#8211; [&hellip;]<\/p>\n","protected":false},"author":14346,"featured_media":0,"parent":3825,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/6407"}],"collection":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/users\/14346"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/comments?post=6407"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/6407\/revisions"}],"predecessor-version":[{"id":7490,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/6407\/revisions\/7490"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/3825"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/media?parent=6407"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}