{"id":6364,"date":"2024-04-05T15:08:47","date_gmt":"2024-04-05T19:08:47","guid":{"rendered":"https:\/\/www.bu.edu\/metit\/?page_id=6364"},"modified":"2024-09-26T11:58:17","modified_gmt":"2024-09-26T15:58:17","slug":"lists","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/metit\/services\/collab\/email\/lists\/","title":{"rendered":"Mailing Lists"},"content":{"rendered":"<p>Mailing Lists are a convenient way of sending emails to many people at MET and Boston University. At MET, we have several options:<\/p>\n<ul>\n<li>MET IT Distribution List &#8211; Best for multi-departmental, affiliation based, or location based communications.<\/li>\n<li>Microsoft Outlook Contact List &#8211; Best for small and specific communication.<\/li>\n<li>Microsoft Teams Group Email &#8211; Best for departmental communication.<\/li>\n<\/ul>\n<p>In addition, BU IS&amp;T offers two services designed for mass email beyond MET College:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/email\/broadcast\/\">Broadcast Email<\/a>: Send an email to a large segment of Boston University Community<\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/email\/mailing-lists\/majordomo\/\">Majordomo Mailing List<\/a>: A list manager system that can be controlled via email commands<\/li>\n<\/ul>\n<hr\/>\n<h4>Support Policy<\/h4>\n<p>MET IT is responsible for the following:<\/p>\n<ul>\n<li>Providing instructions or guidance on using Microsoft Outlook Contacts or Microsoft Teams Group Email<\/li>\n<li>Creating and modifying MET IT Distribution lists<\/li>\n<\/ul>\n<p>Support for the Broadcast Email and Majordomo Mailing List systems should be directed to <a href=\"mailto:ithelp@bu.edu\">BU IS&amp;T<\/a>.<\/p>\n<hr\/>\n<h4>Resources<\/h4>\n<div class=\"center-children\">\n<div class=\"grid col-5 colors\">\n<div class=\"hovereffect\" style=\"background-color: #707070\"><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/email\/broadcast\/\"><span>Broadcast Email<\/span><\/a><\/div>\n<div class=\"hovereffect\" style=\"background-color: #707070\"><a href=\"\/metit\/services\/collab\/email\/lists\/directory\/\"><span>Distribution List Directory<\/span><\/a><\/div>\n<div class=\"hovereffect\" style=\"background-color: #707070\"><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/email\/mailing-lists\/majordomo\/\"><span>Majordomo Mailing Lists<\/span><\/a><\/div>\n<div class=\"hovereffect\" style=\"background-color: #707070\"><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/create-view-and-edit-contacts-and-contact-lists-in-outlook-com-5b909158-036e-4820-92f7-2a27f57b9f01\"><span>MS Outlook Contact List<\/span><\/a><\/div>\n<div class=\"hovereffect\" style=\"background-color: #707070\"><a href=\"\/metit\/services\/collab\/ms-teams\/group-email\/\"><span>MS Teams Group Email<\/span><\/a><\/div>\n<\/p><\/div>\n<\/div>\n<hr\/>\n<h4>Requesting a MET IT Distribution List<\/h4>\n<p>Those who wish to create a MET IT Distribution List should <a href=\"\/metit\/about\/\">contact us<\/a> with the following information:<\/p>\n<ul>\n<li>The suggested name of the email list<\/li>\n<li>The purpose of the email list<\/li>\n<li>The name(s)\/email(s) for those who own the list<\/li>\n<li>An Excel spreadsheet containing all membership emails<\/li>\n<\/ul>\n<p>MET IT will notify when the list is created or if additional information is required.<\/p>\n<hr\/>\n<h4>Troubleshooting<\/h4>\n<dl>\n<dt><strong>People on the MET IT Distribution List aren&#8217;t receiving my emails<\/strong><\/dt>\n<dd>\n<p>This issue may be caused by:<\/p>\n<ol>\n<li>Using an outdated Distribution List\n<p>MET IT made changes to our Distribution List system in 2023. Many old Distribution Lists have been replaced and can be found on our <a href=\"\/metit\/services\/collab\/email\/lists\/directory\/\">Directory page<\/a>.<\/p>\n<p>If your MS Outlook auto-completes to the old name, you may fix this by following the steps under &#8220;Clear the AutoComplete list&#8221; section of this <a href=\"https:\/\/learn.microsoft.com\/en-us\/outlook\/troubleshoot\/contacts\/information-about-the-outlook-autocomplete-list\">knowledge article<\/a>.<\/p>\n<\/li>\n<li>Not sending emails from a BU email address or through MS Outlook\n<p>The new Distribution List system verifies the sender is a BU affiliate before sending. Make sure to send your message from your BU email via MS Outlook.<\/p>\n<\/li>\n<\/ol>\n<dt><strong>I&#8217;m on a Distribution List; I don&#8217;t get a copy when I send to this Distribution List<\/strong><\/dt>\n<dd>\n<p>This is a feature of the new Distribution List system to ensure senders don&#8217;t receive redundant messages.<\/p>\n<p>If you wish to receive a copy, add your email address to the CC line of your email.<\/p>\n<\/dd>\n<\/dl>\n","protected":false},"excerpt":{"rendered":"<p>Mailing Lists are a convenient way of sending emails to many people at MET and Boston University. At MET, we have several options: MET IT Distribution List &#8211; Best for multi-departmental, affiliation based, or location based communications. Microsoft Outlook Contact List &#8211; Best for small and specific communication. Microsoft Teams Group Email &#8211; Best for [&hellip;]<\/p>\n","protected":false},"author":14346,"featured_media":0,"parent":6352,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/6364"}],"collection":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/users\/14346"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/comments?post=6364"}],"version-history":[{"count":9,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/6364\/revisions"}],"predecessor-version":[{"id":8578,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/6364\/revisions\/8578"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/6352"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/media?parent=6364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}