{"id":6356,"date":"2024-04-05T14:53:42","date_gmt":"2024-04-05T18:53:42","guid":{"rendered":"https:\/\/www.bu.edu\/metit\/?page_id=6356"},"modified":"2024-10-08T12:44:41","modified_gmt":"2024-10-08T16:44:41","slug":"ms-office","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/metit\/services\/software\/ms-office\/","title":{"rendered":"Microsoft Office 365"},"content":{"rendered":"<p>Microsoft Office 365 is the university-wide offering of many commonly used and popular applications, such as Microsoft Word, Excel, and PowerPoint. Microsoft Office 365 is unique in that users are no longer confined to a desktop application as web versions of all the software is available as well. In addition, a number of cloud services and an emphasis on collaboration now makes working with colleagues easy.<\/p>\n<hr\/>\n<h4>Support Policy<\/h4>\n<p>MET IT is responsible for the following:<\/p>\n<ul>\n<li>Installation on MET-provisioned machines<\/li>\n<li>Troubleshooting applications<\/li>\n<\/ul>\n<p>BU IS&amp;T is in charge of the infrastructure for checking and provisioning licenses. MET IT will escalate matters to BU IS&amp;T should the issue fall outside our responsibilities or involve advanced assistance with licensing.<\/p>\n<dl>\n<dt><strong>Product Restrictions and Availability<\/strong><\/dt>\n<dd>\n<p>Depending on your affiliation, you may be restricted from using specific products.<br \/><em>Example:<\/em> Students will not have access to their own OneDrive account as they are already granted Google Drive.<\/p>\n<p>Some products will require additional permissions\/access to be granted to use.<br \/><em>Example:<\/em> Employees who need developer features for Power BI will need to request this access.<\/p>\n<p>The following products are unavailable regardless of affiliation:<\/p>\n<ul>\n<li>Microsoft Project (see <a href=\"\/metit\/services\/software\/ms-project\/\">this page<\/a> for alternative access)<\/li>\n<li>Microsoft Visio (see <a href=\"\/metit\/services\/software\/ms-visio\/\">this page<\/a> for alternative access)<\/li>\n<\/ul>\n<\/dd>\n<\/dl>\n<dl>\n<dt><strong>Home Use Program (HUP)<\/strong><\/dt>\n<dd>\n<p>Employees may receive a discount on a personal copy of Microsoft Office 365 through this program.<\/p>\n<p>Students are not eligible for this discount.<\/p>\n<\/dd>\n<\/dl>\n<hr\/>\n<h4>Resources<\/h4>\n<div class=\"center-children\">\n<div class=\"grid col-5 colors\">\n<div class=\"hovereffect\" style=\"background-color: #707070\"><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/distribution\/microsoft\/home-use-program\/\"><span>Home Use Program<\/span><\/a><\/div>\n<div class=\"hovereffect\" style=\"background-color: #707070\"><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/distribution\/microsoft\/download-facultystaff-only\/\"><span>Install Guide for Faculty &amp; Staff<\/span><\/a><\/div>\n<div class=\"hovereffect\" style=\"background-color: #707070\"><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/distribution\/microsoft\/studentoffice\/\"><span>Install Guide for Students<\/span><\/a><\/div>\n<div class=\"hovereffect\" style=\"background-color: #707070\"><a href=\"\/metit\/services\/software\/ms-office\/onedrive\/\"><span>Microsoft OneDrive<\/span><\/a><\/div>\n<div class=\"hovereffect\" style=\"background-color: #707070\"><a href=\"\/metit\/services\/software\/ms-outlook\/\"><span>Microsoft Outlook<\/span><\/a><\/div>\n<\/p><\/div>\n<\/div>\n<hr\/>\n<h4>Troubleshooting<\/h4>\n<dl>\n<dt><strong>Microsoft Office 365 license has expired<\/strong><\/dt>\n<dd>\n<p>Users may receive this notification if they have not used their computer on the BU network in a while. If so, users should do the following:<\/p>\n<ol>\n<li>Connect their computer to the BU network either through wired connection, wireless connection, or VPN.<\/li>\n<li>Leave the computer running overnight.<\/li>\n<\/ol>\n<p>This process should ensure your license is verified and refreshed by BU IS&amp;T&#8217;s automated systems.<\/p>\n<p>If this is unsuccessful, <a href=\"\/metit\/about\/\">contact us<\/a> for troubleshooting and escalating the matter to BU IS&amp;T.<\/p>\n<\/dd>\n<\/dl>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Office 365 is the university-wide offering of many commonly used and popular applications, such as Microsoft Word, Excel, and PowerPoint. Microsoft Office 365 is unique in that users are no longer confined to a desktop application as web versions of all the software is available as well. In addition, a number of cloud services [&hellip;]<\/p>\n","protected":false},"author":14346,"featured_media":0,"parent":628,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/6356"}],"collection":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/users\/14346"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/comments?post=6356"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/6356\/revisions"}],"predecessor-version":[{"id":8605,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/6356\/revisions\/8605"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/pages\/628"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/metit\/wp-json\/wp\/v2\/media?parent=6356"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}