{"id":1414,"date":"2025-03-27T00:21:50","date_gmt":"2025-03-27T04:21:50","guid":{"rendered":"https:\/\/www.bu.edu\/madrid\/?page_id=1414"},"modified":"2025-03-27T08:50:51","modified_gmt":"2025-03-27T12:50:51","slug":"emergency-information","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/madrid\/student-resources\/emergency-information\/","title":{"rendered":"Safety Information"},"content":{"rendered":"<hr \/>\n<p>We recommend that all students (who are US citizens) register at the <a href=\"https:\/\/es.usembassy.gov\/\" target=\"_blank\" rel=\"noopener noreferrer\">Embassy of the United States in Spain<\/a> during the first days of their arrival. Information about\u00a0<a href=\"https:\/\/step.state.gov\/\" target=\"_blank\" rel=\"noopener noreferrer\">STEP<\/a>.<\/p>\n<hr \/>\n<div class=\"bu_collapsible_container  bu_collapsible_open\" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Important phone numbers in Spain<\/h4><div class=\"bu_collapsible_section\" >\n<h4><\/h4>\n<h4><\/h4>\n<h5><strong>Emergencies: 112<\/strong><\/h5>\n<h5><strong>Local Police: 092<\/strong><\/h5>\n<h5><strong>National Police: 091<\/strong><\/h5>\n<p><span><\/div>\n<\/div>\n<\/span><\/p>\n<hr \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Safety in the City<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\">\n<p>&nbsp;<\/p>\n<p>Madrid is overall a very safe city but there are some safety tips and measures to take into consideration.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">Important<\/span>: In very touristic places and with many people, be very attentive to your belongings.<\/strong><\/p>\n<p><span><\/div>\n<\/div>\n<\/span><\/p>\n<hr \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Pick pocketing<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\">\n<p>&nbsp;<\/p>\n<p>The most common crime in Spain is pick pocketing so places in Madrid to be extra careful with your personal belongings are:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Clubs, Bars and Caf\u00e9s, esp. STARBUCKS! (don&#8217;t leave phones, computer, or any personal belongings on the table or unattended).<\/li>\n<li style=\"text-align: justify;\">Metro, train, bus (keep bags, backpacks, wallets, phones etc., in the front\/deep pockets).<\/li>\n<li style=\"text-align: justify;\">Sol, Gran V\u00eda, Tribunal, Plaza Espa\u00f1a, etc.<\/li>\n<\/ul>\n<p><span><\/div>\n<\/div>\n<\/span><\/p>\n<hr \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">In the event of an incident<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\">\n<p>&nbsp;<\/p>\n<p>Students must report any robbery or incident to the BU Madrid staff who will then help the student report it to the police.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.policia.es\/_es\/idioma_en_policia.php\" target=\"_blank\" rel=\"noopener noreferrer\">Complaints for Foreign Tourists Service<\/a><\/li>\n<\/ul>\n<p>Reports can be done by <a href=\"https:\/\/denuncias.policia.es\/OVD\/index.jsp\" target=\"_blank\" rel=\"noopener noreferrer\">Internet<\/a><\/p>\n<p>Or at the Foreign Tourist Complaint Office in Madrid:<\/p>\n<ul class=\"list-group list-group-flush\">\n<li class=\"list-group-item\">Comisar\u00eda de Centro <span style=\"font-size: 16px;\">C\/ Leganitos, 19<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"font-size: 16px;\">Phone: 915488537<\/span><\/li>\n<li><span style=\"font-size: 16px;\"><\/span>Open every day of the year. Hours: 9:00 am to 00.00.<\/li>\n<li>satemadrid@esmadrid.com<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>BU Madrid Staff, along with the help of the student, will also then fill out and send an incident report to BU.<\/p>\n<p><span><\/div>\n<\/div>\n<\/span><\/p>\n<hr \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Lost and found<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\">\n<p>&nbsp;<\/p>\n<ul>\n<li><a href=\"https:\/\/sede.madrid.es\/sites\/v\/index.jsp?vgnextoid=01ecc4d93c9ed310VgnVCM1000000b205a0aRCRD&amp;vgnextchannel=23a99c5ffb020310VgnVCM100000171f5a0aRCRD&amp;rm=f9cb330ace11d510VgnVCM1000001d4a900aRCRD\" target=\"_blank\" rel=\"noopener noreferrer\">Lost &amp; Found Office Madrid City Council<\/a><\/li>\n<\/ul>\n<p><span><\/div>\n<\/div>\n<\/span><\/p>\n<hr \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\"><span>Violence &amp; Sexual Assault<\/span><\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\">\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<h4><a href=\"https:\/\/violenciagenero.igualdad.gob.es\/informacion-3\/recursos\/telefono016\/\" target=\"_blank\" rel=\"noopener noreferrer\">Telephone 016<\/a><\/h4>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/violenciagenero.igualdad.gob.es\/informacion-3\/recursos\/telefono016\/\" target=\"_blank\" rel=\"noopener noreferrer\"><\/a>The Spanish Ministry of Equality provides this telephone service for information, legal advice and immediate psychosocial care by specialized personnel for all forms of violence against women. Is a confidential and free service for attention.<\/p>\n<ul>\n<li>\n<h4><a href=\"http:\/\/nomoredirectory.org\/\" target=\"_blank\" draggable=\"false\" rel=\"noopener noreferrer\" class=\"JsGRdQ\">No More Directory<span>\u00a0<\/span><\/a><\/h4>\n<\/li>\n<\/ul>\n<p><span class=\"JsGRdQ\">Violence &amp; Sexual Assault. <\/span>A comprehensive international directory of sexual violence hotlines, support services, and resources.<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"https:\/\/nomoredirectory.org\/spain\/madrid\/\" target=\"_blank\" rel=\"noopener noreferrer\">nomoredirectory.org\/spain\/madrid\/<\/a><\/li>\n<li><a href=\"https:\/\/nomoredirectory.org\/spain\/\" target=\"_blank\" rel=\"noopener noreferrer\">nomoredirectory.org\/spain\/<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span><\/div>\n<\/div>\n<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We recommend that all students (who are US citizens) register at the Embassy of the United States in Spain during the first days of their arrival. Information about\u00a0STEP. &nbsp;<\/p>\n","protected":false},"author":2304,"featured_media":0,"parent":14903,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/madrid\/wp-json\/wp\/v2\/pages\/1414"}],"collection":[{"href":"https:\/\/www.bu.edu\/madrid\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/madrid\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/madrid\/wp-json\/wp\/v2\/users\/2304"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/madrid\/wp-json\/wp\/v2\/comments?post=1414"}],"version-history":[{"count":51,"href":"https:\/\/www.bu.edu\/madrid\/wp-json\/wp\/v2\/pages\/1414\/revisions"}],"predecessor-version":[{"id":25873,"href":"https:\/\/www.bu.edu\/madrid\/wp-json\/wp\/v2\/pages\/1414\/revisions\/25873"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/madrid\/wp-json\/wp\/v2\/pages\/14903"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/madrid\/wp-json\/wp\/v2\/media?parent=1414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}