
{"id":68524,"date":"2020-06-01T11:48:05","date_gmt":"2020-06-01T15:48:05","guid":{"rendered":"http:\/\/www.bu.edu\/law\/?post_type=bu-article&#038;p=68524"},"modified":"2025-07-11T14:31:17","modified_gmt":"2025-07-11T18:31:17","slug":"confronting-abuse-online","status":"publish","type":"bu-article","link":"https:\/\/www.bu.edu\/law\/record\/articles\/2020\/confronting-abuse-online\/","title":{"rendered":"En Garde, Online"},"content":{"rendered":"<div class=\"wp-block-editorial-leadin record-block-editorial-leadin is-style-side-by-side has-media has-wider has-media-focus-center-middle has-quinary-theme\">\n\t<div class=\"container-lockup\">\n\t\t<div class=\"wp-block-leadin-media\">\n\t\t\t<img loading=\"lazy\" width=\"670\" height=\"620\" src=\"\/law\/files\/2020\/05\/en-garde-online.jpg\" class=\"\" alt=\"Group of people on mobile devices, creating shadows in the form of snakes\" srcset=\"\/law\/files\/2020\/05\/en-garde-online.jpg 670w, \/law\/files\/2020\/05\/en-garde-online-636x589.jpg 636w\" sizes=\"(max-width: 670px) 100vw, 670px\">\n\t\t<\/div>\n<p class=\"wp-block-editorial-leadin-caption wp-prepress-component-caption\">Illustration by Sam Hadley<\/p>\n<div class=\"container-words-outer\">\n<div class=\"container-words-inner\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"head\">En g<span class=\"uppercase\">a<\/span>r<span class=\"uppercase\">d<\/span>e, <span class=\"uppercase large\">Online<\/h1>\n<p class=\"byline\"><a href=\"https:\/\/www.bu.edu\/law\/record\/authors\/rebecca-beyer\/\"><img src=\"\/law\/files\/2020\/05\/beyer-rebecca.jpg\" alt=\"Rebecca Beyer\"><\/a>By <a href=\"https:\/\/www.bu.edu\/law\/record\/authors\/rebecca-beyer\/\">Rebecca Beyer<\/a><span class=\"publication-date\">June 9, 2020<\/span><\/p>\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"deck\">BU Law faculty are confronting the internet\u2019s most existential questions, including how to prevent harmful and illegal content while still protecting free speech rights.<\/h4>\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"wp-block-editorial-introparagraph record-block-editorial-introparagraph is-style-dropcap-boxed has-dropcap has-dropcap-color-dark\"><div class=\"wp-block-editorial-introparagraph-content\"><p>When Twitter Chief Executive Officer <strong>Jack Dorsey<\/strong> <a href=\"https:\/\/apnews.com\/63057938a5b64d3592f800de19f443bc\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"announced late last year (opens in a new tab)\">announced late last year<\/a> that his social media platform would not publish political ads in an effort to curb the spread of misinformation, BU Law Professor <strong><a href=\"https:\/\/www.bu.edu\/law\/profile\/danielle-citron\/\">Danielle Citron<\/a><\/strong> celebrated the decision. <\/p><\/div><\/div>\n\n\n\n<p>\u201cBless Jack Dorsey,\u201d she says. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright\"><img loading=\"lazy\" width=\"400\" height=\"531\" src=\"\/law\/files\/2020\/05\/portrait_Zuck_hires.png\" alt=\"Mark Zuckerberg\" class=\"wp-image-68550\" srcset=\"https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_Zuck_hires.png 400w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_Zuck_hires-259x344.png 259w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_Zuck_hires-398x529.png 398w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><figcaption>Late last year, Facebook CEO Mark Zuckerberg defended his company\u2019s decision not to remove an ad that spread misinformation about Democratic presidential candidate Joe Biden.<\/figcaption><\/figure><\/div>\n\n\n\n<p>Citron, acting as an unpaid consultant, advises several technology companies, including Twitter, about their online safety policies. She argues platforms have an obligation to remove or disclose the origins of ads that contain \u201cmanifest falsehoods.\u201d But what she views as a step in the right direction for Twitter was offset by an opposite move from Facebook, another company she advises. Just a few days earlier, Facebook had <a href=\"https:\/\/www.nytimes.com\/2019\/10\/08\/technology\/facebook-trump-biden-ad.html?module=inline\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"refused to take down (opens in a new tab)\">refused to take down<\/a> a Trump campaign ad that falsely claimed Democratic presidential candidate and former vice president Joe Biden had made aid to Ukraine contingent on the country dropping an investigation into a company connected to his son. Facebook Chief Executive Officer <strong>Mark Zuckerberg<\/strong> and other officials at the social media platform defended their decision on free speech grounds. <\/p>\n\n\n\n<p>They were met with skepticism.<\/p>\n\n\n\n<p>\u201cDo you see a problem here with a complete lack of fact-checking on political advertisements?\u201d Congresswoman <strong>Alexandria Ocasio-Cortez<\/strong> (CAS\u201911) <a href=\"https:\/\/www.cnbc.com\/2019\/10\/23\/aoc-grills-zuckerberg-over-facebook-allowing-lies-in-political-ads.html\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"asked Zuckerberg in an October 23 hearing (opens in a new tab)\">asked Zuckerberg in an October 23 hearing<\/a>.<\/p>\n\n\n\n<p>\u201cI think lying is bad,\u201d Zuckerberg said. \u201cThat\u2019s different from it being, in our position, the right thing to do to prevent your constituents or people in an election from seeing that you had lied.\u201d<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft\"><img loading=\"lazy\" width=\"400\" height=\"531\" src=\"\/law\/files\/2020\/05\/portrait_aoc.png\" alt=\"Alexandria Ocasio-Cortez\" class=\"wp-image-68551\" srcset=\"https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_aoc.png 400w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_aoc-259x344.png 259w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_aoc-398x529.png 398w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><figcaption>Alexandria Ocasio-Cortez, member of the US House of Representatives, graduated cum laude from Boston University College of Arts &amp; Sciences in 2011, majoring in international relations and economics.<\/figcaption><\/figure><\/div>\n\n\n\n<p>Citron says she was \u201cdeeply disappointed\u201d by Facebook\u2019s decision. <\/p>\n\n\n\n<p>\u201cThere are some categories of speech that have no protection,\u201d she says. \u201cFree speech only takes you so far.\u201d<\/p>\n\n\n\n<p>How far? In an era where much of our communication and social interaction has moved online\u2014an environment replete with abuse ranging from revenge porn and cyberbullying to doctored videos and state-sponsored propaganda\u2014that inquiry has become central to the work of policymakers, technology executives, law enforcement agencies, and everyday internet users. In the search for answers, BU Law experts like Citron are offering their guidance and expertise. <\/p>\n\n\n\n<p>Finding solutions won\u2019t be easy. Simultaneously preserving freedom of expression, personal privacy, and the integrity of basic democratic processes and institutions is tricky, says Clinical Instructor <strong>Andrew Sellars<\/strong>. Sellars directs the <a href=\"https:\/\/www.bu.edu\/law\/experiential-learning\/clinics\/entrepreneurship-ip-cyberlaw\/\">Technology Law Clinic<\/a>, which represents BU and MIT students whose work might bump up against intellectual property, data privacy, civil liberties, or media and communications laws. <\/p>\n\n\n\n<div class=\" bu-callout aligncenter\">The BU\/MIT Technology Law Clinic is a <em>pro bono<\/em> service for students at MIT and BU who seek legal assistance with their innovation-related activities. Under attorney supervision, students provide counseling and representation to innovation-related ventures.<\/div>\n\n\n\n<p>\u201cEverything Zuckerberg said about censorship is only one-half of the equation,\u201d he says. \u201cIt\u2019s not speech for speech\u2019s sake. The good consequences that flow from speech should be our higher focus. Our understanding of the world comes from discussion and pushback and disagreement.\u201d<\/p>\n\n\n\n<div class=\"wp-block-bu-pullquote record-block-bu-pullquote alignfull has-image-focus-center-middle\"><div class=\"wp-block-bu-pullquote-inner\"><figure><\/figure><blockquote><div class=\"container-lockup\"><div class=\"container-icon-outer\"><div class=\"container-icon-inner\"><\/div><\/div><div class=\"container-text\"><hr\/><div class=\"quote-sizing\">I think lying is bad. That\u2019s different from it being, in our position, the right thing to do to prevent your constituents or people in an election from seeing that you had lied.<\/div><footer class=\"caption\">Mark Zuckerberg<\/footer><hr\/><\/div><\/div><\/blockquote><\/div><\/div>\n\n\n\n<h2 id=\"mce_14\">The Good, the Bad, and the In-Between <\/h2>\n\n\n\n<p>In 2018, Sellars jumped into a particularly thorny speech controversy with a <em>Slate<\/em> piece defending the right of Defense Distributed, a self-described \u201cprivate defense contractor,\u201d <a href=\"https:\/\/slate.com\/technology\/2018\/08\/defense-distributed-should-publish-its-3d-printed-gun-plans.html\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"to disseminate plans for how to make a gun using a 3D printer (opens in a new tab)\">to disseminate plans for how to make a gun using a 3D printer<\/a>. He argued the plans should be publicly available (a position gun control advocates abhorred) so regulators and law enforcement officials can better understand how to confront and control 3D-printed firearms (an argument Second Amendment advocates abhorred).<\/p>\n\n\n\n<p>\u201cI managed to irritate both sides of this debate,\u201d Sellars says, laughing. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright\"><img loading=\"lazy\" width=\"400\" height=\"531\" src=\"\/law\/files\/2020\/05\/portrait_sellars.png\" alt=\"Andrew Sellars\" class=\"wp-image-68557\" srcset=\"https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_sellars.png 400w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_sellars-259x344.png 259w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_sellars-398x529.png 398w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><figcaption>Andrew Sellars is the director of the Technology Law Clinic. He has overseen issues in the areas of intellectual property, media law, data privacy, and cybersecurity. <\/figcaption><\/figure><\/div>\n\n\n\n<p>He acknowledges he might reconsider his position if the plans being disseminated were for large-scale explosives rather than a handgun capable of firing a single shot. Still, he felt strongly enough about the underlying issue to wade into the frothy waters of the First and Second Amendments.<\/p>\n\n\n\n<p>\u201cI worry greatly about a world in which we\u2019re not allowed to discuss these sorts of things on the internet,\u201d he says. \u201cI want to make sure that we approach legislation around computer science and technology in a well-informed way, that the public understands how these things work so they understand how they can be regulated.\u201d<\/p>\n\n\n\n<p>Sellars says information such as the 3D-printed gun instructions can be thought of as \u201cdual use\u201d speech: capable of producing harm (in this case, a weapon that is difficult to detect) but containing \u201credeeming\u201d social value as well (in this case, information allowing government officials to better understand how to prevent that harm).<\/p>\n\n\n\n<p>Of course, the question of what is good or bad speech\u2014and who gets to make that judgment\u2014is complicated. But some speech is more obviously harmful than other kinds of speech. Citron focuses much of her attention on defamation, the nonconsensual sharing of nude images or videos (sometimes referred to as \u201crevenge porn\u201d), and so-called \u201cdeepfakes\u201d (videos manipulated to show people saying things they never said or engaging in acts they never engaged in). A leading privacy expert, Citron joined the BU Law faculty in July 2019 and received a <strong><a href=\"http:\/\/www.bu.edu\/articles\/2019\/laws-danielle-citron-named-a-2019-macarthur-fellow\/\">MacArthur \u201cgenius\u201d grant<\/a><\/strong> in September 2019. She became interested in online harassment in the mid-2000s when several women law students were targeted\u2014including with rape threats\u2014by anonymous users of a law school forum called AutoAdmit.<\/p>\n\n\n\n<p>\u201cIt just struck me at the time,\u201d she recalls. \u201cI understood all that as fundamentally a civil rights problem. Privacy invasions were being used to essentially disenfranchise women, many of whom were women of color, women from religious minorities, sexual minorities. That began my journey sort of thinking about these issues.\u201d <\/p>\n\n\n\n<p>Part of the difficulty in stemming harmful online speech, Citron and others argue, lies in a decades-old law that was originally designed to give internet developers the freedom to innovate without the threat of potentially devastating financial liability. Section 230 of the <strong><a rel=\"noreferrer noopener\" aria-label=\"Communications Decency Act of 1996 (opens in a new tab)\" href=\"https:\/\/www.law.cornell.edu\/uscode\/text\/47\/230\" target=\"_blank\">Communications Decency Act of 1996<\/a><\/strong> grants immunity, with certain exceptions, to computer service providers for the content that appears on their platforms. In <a href=\"https:\/\/ir.lawnet.fordham.edu\/cgi\/viewcontent.cgi?article=5435&amp;context=flr\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"a 2017 article (opens in a new tab)\">a 2017 article<\/a> published in the <em>Fordham Law Review<\/em>, Citron and coauthor Benjamin Wittes argue Section 230 has been treated as a \u201csacred cow\u201d and a \u201cboon for free expression.\u201d With extreme deference from judges, the law has been used to excuse, among other things, sites that post people\u2019s nude images without their consent, online policies specifically designed to prevent the detection of sex trafficking, and a wide variety of statements proven to be defamatory.<\/p>\n\n\n\n<p>Citron argues that letting platforms off the hook for their users\u2019 harmful or illegal free expression has actually suppressed the free expression rights of another group: victims of online harassment. <\/p>\n\n\n\n<p>\u201cSpeech can silence speech,\u201d she says.<\/p>\n\n\n\n<p>In 2014, Citron wrote <strong><em><a rel=\"noreferrer noopener\" aria-label=\"Hate Crimes in Cyberspace (opens in a new tab)\" href=\"https:\/\/www.hup.harvard.edu\/catalog.php?isbn=9780674659902\" target=\"_blank\">Hate Crimes in Cyberspace<\/a><\/em><\/strong>, a book that features the stories of real women who suffered professional and financial harm as a result of the harassment they faced online. <strong><a href=\"https:\/\/foleyhoag.com\/people\/heller-brittan\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Brittan K. Heller (opens in a new tab)\">Brittan K. Heller<\/a><\/strong>, a Yale Law School student who aspired to work in human rights, was one of them. Her own job search was affected by the posts anonymous AutoAdmit users were making about her on the forum.<\/p>\n\n\n\n<p>\u201cAt first, law firms were very eager to interview me,\u201d she says. \u201cThen, one of them asked me if I\u2019d googled myself.\u201d<\/p>\n\n\n\n<p>Heller and another woman who was harassed on the site sued. Despite the attention garnered by their case\u2014and court-ordered discovery that allowed them to unmask some of their harassers (many of whom were fellow law students)\u2014<a href=\"https:\/\/yaledailynews.com\/blog\/2009\/10\/23\/law-graduates-settle-suit\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"they eventually agreed to a confidential settlement (opens in a new tab)\">they eventually agreed to a confidential settlement<\/a>. <\/p>\n\n\n\n<p>\u201cI had gone out to determine whether an average person could get redress if something like this happened to them, and the answer was immediately no,\u201d Heller says. \u201cI didn\u2019t want to create bad law\u201d on appeal.<\/p>\n\n\n\n<p>Still, the case\u2014and Citron\u2019s interest in it\u2014led Heller to apply her passion for human rights to the technology world as the founding director of the Anti-Defamation League\u2019s Center for Technology and Society. <\/p>\n\n\n\n<p>Citron \u201cwas one of the first people to make the argument that by silencing one person\u2019s ability to speak out, you\u2019re actually having a negative net impact on freedom of expression,\u201d Heller says. \u201cShe realizes that speech is not a zero-sum game.\u201d<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"mce_32\">In Search of Reasonableness<\/h2>\n\n\n\n<p>In their article, Citron and Wittes propose what they call a \u201cmodest statutory change\u201d that could help incentivize online platforms to do a better job policing harmful content on their sites: adding a clause to Section 230 that conditions immunity on \u201creasonable steps to prevent or address unlawful uses of [a provider\u2019s] services.\u201d<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft\"><img loading=\"lazy\" width=\"400\" height=\"531\" src=\"\/law\/files\/2020\/05\/portrait_Citron_hires.png\" alt=\"BU Law Professor Danielle Citron\" class=\"wp-image-68554\" srcset=\"https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_Citron_hires.png 400w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_Citron_hires-259x344.png 259w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_Citron_hires-398x529.png 398w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><figcaption><img src=\"\/law\/files\/2020\/05\/hate-crimes-in-cyberspace.jpg\" alt=\"Hate Crimes in Cyberspace\" class=\"wp-image-66994 alignleft\">Professor Citron\u2019s book <em>Hate Crimes in Cyberspace<\/em> (Harvard University Press, 2014) was named one of the \u201c20 Best Moments for Women in 2014\u201d by <em>Cosmopolitan<\/em> magazine.<\/figcaption><\/figure><\/div>\n\n\n\n<p>That broad addition to the law\u2019s language is designed to be flexible, Citron says, because, \u201cof course, what\u2019s reasonable depends on the kinds of problems you\u2019re trying to solve.\u201d <\/p>\n\n\n\n<p>With such a standard, people who suffered harm because of someone\u2019s online posts about them could sue online platforms and have a fighting chance in court.<\/p>\n\n\n\n<p>\u201cInstead of just having a free pass, a platform would have to show their speech policy,\u201d Citron says. \u201cThey couldn\u2019t hide it anymore. That keeps everyone on their toes vis-\u00e0-vis illegality.\u201d<\/p>\n\n\n\n<p>But litigating what\u2019s reasonable would likely be an insurmountable burden for start-up internet companies like the kinds Sellars and his students sometimes represent. <\/p>\n\n\n\n<p>\u201cI worry about reasonableness\u2014not on behalf of Google, Facebook, Twitter, and the other majors, but on behalf of the clients we see in our clinic,\u201d Sellars says. \u201cTo litigate the question of reasonableness, they\u2019d have to spend a lot of money to get to that answer.\u201d<\/p>\n\n\n\n<p>Still, under the status quo, Citron points out, \u201chaving no legal leverage over platforms is pretty costly to the victims\u201d too. Part of the problem is that it\u2019s almost impossible to hold actual harassers accountable. Because they often hide their hate behind anonymous user names, would-be plaintiffs are rarely able to identify whom to sue. <\/p>\n\n\n\n<p>\u201cThey\u2019re essentially judgment-proof\u201d in civil cases, Citron says. <\/p>\n\n\n\n<div class=\"wp-block-bu-pullquote record-block-bu-pullquote alignfull has-image-focus-center-middle\"><div class=\"wp-block-bu-pullquote-inner\"><figure><\/figure><blockquote><div class=\"container-lockup\"><div class=\"container-icon-outer\"><div class=\"container-icon-inner\"><\/div><\/div><div class=\"container-text\"><hr\/><div class=\"quote-sizing\">[Citron] was one of the first people to make the argument that by silencing one person\u2019s ability to speak out, you\u2019re actually having a negative net impact on freedom of expression. She realizes that speech is not a zero-sum game.<\/div><footer class=\"caption\">Brittan K. Heller<\/footer><hr\/><\/div><\/div><\/blockquote><\/div><\/div>\n\n\n\n<h2 id=\"mce_44\">User Beware<\/h2>\n\n\n\n<p>In criminal cases or matters of national security, law enforcement agencies use a broad range of computational technologies to predict, prevent, and pursue bad actors, but Associate Professor <strong><a href=\"https:\/\/www.bu.edu\/law\/profile\/ahmed-ghappour\/\">Ahmed Ghappour<\/a><\/strong> argues there are risks to doing so. In <a href=\"https:\/\/review.law.stanford.edu\/wp-content\/uploads\/sites\/3\/2017\/04\/69-Stan-L-Rev-1075.pdf\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"a 2017 piece (opens in a new tab)\">a 2017 piece<\/a> for the <em>Stanford Law Review<\/em>, Ghappour highlights the potential problems that can arise when governments use malware\u2014or \u201cnetwork investigative techniques\u201d\u2014to remotely search computers on the dark web. Because most potential targets are outside the United States, he says, \u201cany given target is likely to be located overseas.\u201d <br><br>\u201cIt\u2019s not that we shouldn\u2019t hack,\u201d he continues, \u201cbut the extraterritorial aspects of network investigative techniques demonstrate the need for new substantive and procedural regulations.\u201d <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft\"><img loading=\"lazy\" width=\"400\" height=\"531\" src=\"\/law\/files\/2020\/05\/portrait_ghappour.png\" alt=\"Ahmed Ghappour\" class=\"wp-image-68559\" srcset=\"https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_ghappour.png 400w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_ghappour-259x344.png 259w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/portrait_ghappour-398x529.png 398w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><figcaption>Ahmed Ghappour conducts research that bridges computer science and the law to address contemporary challenges wrought by new technologies in the administration of criminal justice and national security.<\/figcaption><\/figure><\/div>\n\n\n\n<p>Instead of letting \u201crank-and-file\u201d personnel direct such decisions, which could have sovereignty or foreign relations implications, Ghappour argues executive agencies such as the Department of Justice, the State Department, and the National Security Agency should come together to develop policies that can preemptively guide online probes that might extend into other countries.&nbsp; <\/p>\n\n\n\n<p>In a forthcoming research project titled \u201c<strong>Machine Generated Culpability<\/strong>,\u201d Ghappour considers the difficult questions that come with presenting technological evidence in court. For example, humans can\u2019t possibly monitor the massive amounts of information posted online around the world, so social media platforms rely heavily on artificial intelligence to flag potentially illegal or harmful content. For Ghappour, that\u2019s a concern as well, particularly in the criminal justice context.<\/p>\n\n\n\n<p>He argues the nature of software-generated evidence makes it virtually impenetrable using conventional adversarial mechanisms, a lack of transparency that runs counter to the Constitution\u2019s fair trial protections. <\/p>\n\n\n\n<p>\u201cThe rules regulate a defendant\u2019s power to participate by examining the evidence of their adversary, and by presenting competing evidence and argumentation in support of their case,\u201d Ghappour says, \u201cbut machines cannot be cross-examined in their own right, and their vulnerabilities are typically undetectable without access to highly technical, highly sensitive information.\u201d<\/p>\n\n\n\n<p>The need for procedural checks could not be more urgent. Research shows that machines <a rel=\"noreferrer noopener\" aria-label=\"are as biased (opens in a new tab)\" href=\"https:\/\/www.nytimes.com\/2019\/11\/11\/technology\/artificial-intelligence-bias.html\" target=\"_blank\">are as biased<\/a> as their human makers and sometimes just don\u2019t work like they should. In November 2019, the <em>New York Times<\/em> <a rel=\"noreferrer noopener\" aria-label=\"published an extensive article (opens in a new tab)\" href=\"https:\/\/www.nytimes.com\/2019\/11\/03\/business\/drunk-driving-breathalyzer.html\" target=\"_blank\">published an extensive article<\/a> describing the unreliability of a technology depended on every day in courts across the country: breath tests designed to detect drunk drivers. And a state judge in Manhattan <a rel=\"noreferrer noopener\" aria-label=\"has ruled (opens in a new tab)\" href=\"https:\/\/gothamist.com\/news\/judge-attacks-controversial-dna-software-s-still-used-send-people-prison\" target=\"_blank\">has ruled<\/a>\u2014on more than one occasion\u2014that there is no scientific consensus to support the use of a particular DNA analytic tool. \u201cThis judge continues to conclude that we should not toss unresolved scientific debates into judges\u2019 chambers, and especially not into the jury room,\u201d the judge <a href=\"http:\/\/www.nycourts.gov\/reporter\/3dseries\/2019\/2019_51521.htm\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"wrote in September. (opens in a new tab)\">wrote in September.<\/a><\/p>\n\n\n\n<p>Ghappour agrees.<\/p>\n\n\n\n<p>\u201cExisting safeguards have a long way to go if they are going to protect us from erroneous machine evidence,\u201d he says. \u201cThat\u2019s a huge, huge problem.\u201d<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"mce_54\">Finding Common Ground, and Solutions<\/h2>\n\n\n\n<p>Solving such problems\u2014or at least finding better ways to mitigate them\u2014will require the collective brainpower and will of more than just lawyers and legal scholars. BU Law has a longstanding collaboration with the Hariri Institute for Computing and Computational Science &amp; Engineering\u2014the <strong><a href=\"https:\/\/www.bu.edu\/law\/2017\/11\/09\/cyber-alliance-offers-cross-disciplinary-perspectives-on-cybersecurity\/\">BU Cyber Security, Law &amp; Society Alliance<\/a><\/strong>\u2014in which law professors, computer science researchers, and social scientists engage on critical questions involving technology and ethics. (Ghappour, it should be noted, previously worked as a computer engineer: \u201cI can legitimately say my job was to hack supercomputers,\u201d he explains.)<\/p>\n\n\n\n<p>\u201cWe have an exceptional number of people in both the law school and the computer science department who are interested in helping lawmakers make more informed policy in the technological space,\u201d says Professor <strong><a href=\"https:\/\/www.bu.edu\/law\/profile\/stacey-dogan\/\">Stacey Dogan<\/a><\/strong>, associate dean for academic affairs.<\/p>\n\n\n\n<p>Much of the work is complementary, and the scholars often build on each other\u2019s ideas and understandings. Citron has written previously about \u201c<a href=\"https:\/\/openscholarship.wustl.edu\/cgi\/viewcontent.cgi?article=1166&amp;context=law_lawreview\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"technological due process (opens in a new tab)\">technological due process<\/a>\u201d\u2014the ability to have notice of and challenge decisions made by nonhuman arbiters in administrative law settings; Ghappour is now exploring that concept in depth in the criminal context. Like Citron, Dogan studies online platform liability. But Dogan\u2019s expertise is in the intellectual property realm where intermediaries do have a statutory obligation to remove harmful\u2014or, in the case of intellectual property, infringing\u2014content. The similarities and differences the two scholars have identified in their respective fields have them talking about how they can collaborate in the future. <\/p>\n\n\n\n<p>\u201cAll of us are engaged in research that\u2019s really trying to capture the benefits of technology while also limiting the risk of harm,\u201d Dogan says. <\/p>\n\n\n\n<p>The stakes are high. No one wants to stand in the way of innovation. But neither does anyone want to be left without recourse when a runaway technology ruins her life on- or offline. \u201cWe are in a moment of deep uncertainty,\u201d Citron says. \u201cWhen it comes to tech, we often adopt first and ask questions later. We have to take stock. We can\u2019t just say, \u2018We\u2019re going to build it; deal with it.\u2019 Maybe we don\u2019t build it. That\u2019s precisely why I came to BU. I want to be surrounded by people who are thinking about these things.\u201d  <\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:23% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" width=\"791\" height=\"1024\" src=\"\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-791x1024.jpg\" alt=\"Record Spring 2020 Cover\" class=\"wp-image-69068\" srcset=\"https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-791x1024.jpg 791w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-492x636.jpg 492w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-768x994.jpg 768w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-1187x1536.jpg 1187w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-638x826.jpg 638w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-527x682.jpg 527w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-798x1032.jpg 798w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-1021x1321.jpg 1021w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-266x344.jpg 266w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-409x529.jpg 409w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-532x688.jpg 532w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-818x1058.jpg 818w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-1054x1364.jpg 1054w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-1277x1652.jpg 1277w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-773x1000.jpg 773w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1-335x435.jpg 335w, https:\/\/www.bu.edu\/law\/files\/2020\/05\/LAWAlumniMagS20_Final-copy-1.jpg 1487w\" sizes=\"(max-width: 791px) 100vw, 791px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p><br>FEATURED IN:<\/p>\n\n\n\n<h2>The Record, Spring 2020<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.bu.edu\/law\/news-stories\/issues\/spring-2020\/\">See all stories<\/a><\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<p><\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>BU Law faculty are confronting the internet\u2019s most existential questions, including how to prevent harmful and illegal content while still protecting free speech rights.<\/p>\n","protected":false},"author":16543,"featured_media":68528,"comment_status":"closed","ping_status":"closed","template":"","meta":{"bu_prepress_billboard":"{\"post_id\":68640,\"hed\":\"Man in the Middle\",\"dek\":\"Next 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