{"id":3268,"date":"2018-09-04T11:00:39","date_gmt":"2018-09-04T15:00:39","guid":{"rendered":"https:\/\/www.bu.edu\/igs\/?p=3268"},"modified":"2022-07-01T11:35:13","modified_gmt":"2022-07-01T15:35:13","slug":"do-nudges-crowd-each-other-out","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/igs\/2018\/09\/04\/do-nudges-crowd-each-other-out\/","title":{"rendered":"Do nudges crowd each other out?"},"content":{"rendered":"<p>By: <a target=\"_blank\" href=\"https:\/\/www.rmetcalfe.net\/\" rel=\"noopener noreferrer\">Robert Metcalfe<\/a>, Boston University<\/p>\n<p>People today are bombarded with information and competing nudges from multiple sources. While some nudges are effective when examined in isolation, in this noisier context they may be crowded out, having no effect on behavior. This poses a serious problem when designing effective behavioural interventions. If the effect of multiple nudges is less than the sum of the parts, individual estimates may overstate their effectiveness.<\/p>\n<p>Existing research offers little guidance on the nature and extent of this problem. In social psychology, research has already shown a person can be more likely<sup>[1]<\/sup> to display pro-social behavior if the researcher has already previously asked them to do something, or <a href=\"https:\/\/www.ncbi.nlm.nih.gov\/pubmed\/1185513\" target=\"_blank\" rel=\"noopener noreferrer\">less likely<\/a>. The direction of the effect is ambiguous. Another strand of research has demonstrated that pro-social behavior today can influence whether a person makes <a href=\"https:\/\/www.ncbi.nlm.nih.gov\/pubmed\/11474723\" target=\"_blank\" rel=\"noopener noreferrer\">more<\/a> or <a href=\"https:\/\/www.ncbi.nlm.nih.gov\/pubmed\/16960010\" target=\"_blank\" rel=\"noopener noreferrer\">less<\/a> selfish decisions tomorrow. \u201cMaybe, maybe not\u201d is not a terribly helpful answer to the policy-maker attempting to choose an effective set of nudges.<\/p>\n<p>In a new paper published in the<a href=\"\/igs\/files\/2018\/09\/pnas201802874_y1mtry-RM.pdf\"> <em>Proceedings for the National Academy of Sciences<\/em><\/a>, my coauthors and I examined whether the effectiveness of social nudges\u2014appeals to a person\u2019s social instinct such as a desire to conform\u2014is diminished by the earlier receipt of a different (but related) social nudge. By comparing the effect of the two nudges in isolation and in combination, we were able to show whether crowding out occurs.<\/p>\n<p>Working with Opower, we ran a large natural field experiment in Southern California in the summer of 2014. When the network is at peak load, policymakers generally wish to reduce demand; as there is generally a mismatch between wholesale and resale prices within and across days, shifting consumption to different periods can lead to large reductions in emissions and <a href=\"https:\/\/www.aeaweb.org\/articles?id=10.1257\/0895330027175\" target=\"_blank\" rel=\"noopener noreferrer\">improvements in social welfare<\/a>. Our first nudge\u2014the \u2018Peak Energy Report\u2019 (PER)\u2014targeted household electricity consumption at these times. Our second nudge\u2014the \u2018Home Energy Report\u2019 (HER)\u2014targeted aggregate household consumption.<\/p>\n<h4>The PER<\/h4>\n<p><img loading=\"lazy\" src=\"\/igs\/files\/2018\/08\/The-PER-636x449.png\" alt=\"\" class=\"alignnone size-medium wp-image-3269\" width=\"636\" height=\"449\" srcset=\"https:\/\/www.bu.edu\/igs\/files\/2018\/08\/The-PER-636x449.png 636w, https:\/\/www.bu.edu\/igs\/files\/2018\/08\/The-PER-1024x722.png 1024w, https:\/\/www.bu.edu\/igs\/files\/2018\/08\/The-PER-768x542.png 768w, https:\/\/www.bu.edu\/igs\/files\/2018\/08\/The-PER-1536x1084.png 1536w, https:\/\/www.bu.edu\/igs\/files\/2018\/08\/The-PER.png 1664w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/p>\n<h4>The HER<\/h4>\n<p><img loading=\"lazy\" src=\"\/igs\/files\/2018\/08\/The-HER.png\" alt=\"\" class=\"alignnone size-full wp-image-3270\" width=\"558\" height=\"412\" \/><\/p>\n<p>Our experiment took place over three peak load days. We randomly assigned 42,100 households to a control group (which received no communications), groups which received only the HER or PER, and a group which received both. We then gathered more than 30 million observations of hourly household electricity consumption.<\/p>\n<p>To assess crowding out, we compared the effect of receiving both social nudges during these peak load events to the sum effects caused by the HER and PER nudges in isolation. If the combined effect is less than the sum of the parts, then receipt of one social nudge crowds out similar interventions in the future.<\/p>\n<p>Our results showed that receiving the PER caused a 3.8% reduction in electricity consumption during a peak load event, and the HER 2.1% cut. When received in combination, the two social nudges caused households to reduce their electricity consumption by 6.8%. To put these effects into perspective, this reduction in demand is roughly equivalent to increasing the price of electricity by nearly 70% during peak load events. In short, the effect of the PER was not crowded out when households already received the HER, and the two nudges appear to be perfectly additive. \u00a0The graph below shows the impact of the groups across the day but importantly during the peak load event window (1pm-6pm).\u00a0 It is clear that the treatment effect for the HER + PER group (red line) is additive of both the PER (blue line) and HER (grey line) groups treatment effects.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" src=\"\/igs\/files\/2018\/08\/HER-PER-CHART-636x420.png\" alt=\"\" class=\"alignnone size-medium wp-image-3271\" width=\"636\" height=\"420\" srcset=\"https:\/\/www.bu.edu\/igs\/files\/2018\/08\/HER-PER-CHART-636x420.png 636w, https:\/\/www.bu.edu\/igs\/files\/2018\/08\/HER-PER-CHART-1024x676.png 1024w, https:\/\/www.bu.edu\/igs\/files\/2018\/08\/HER-PER-CHART-768x507.png 768w, https:\/\/www.bu.edu\/igs\/files\/2018\/08\/HER-PER-CHART-1536x1014.png 1536w, https:\/\/www.bu.edu\/igs\/files\/2018\/08\/HER-PER-CHART-2048x1352.png 2048w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/p>\n<p>While this may not generalize across all locations and industries, it does provide the first evidence on the dynamics of nudging to achieve multiple policy targets in the market for electricity. More research in this area is vital; nudges and behavioral interventions are rarely implemented in isolation, and understanding how they fit together is vital for success.<\/p>\n<p>Metcalfe is Assistant Professor in Markets, Public Policy, and Law at the Questrom School of Business, Boston University. His personal website is <a href=\"http:\/\/www.rmetcalfe.net\" target=\"_blank\" rel=\"noopener noreferrer\">www.rmetcalfe.net<\/a><\/p>\n<p>[1] APA PsycNet, https:\/\/psycnet.apa.org\/record\/1966-10825-001<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Researchers found that nudges to limit electricity use lowered demand by an amount roughly equivalent to a 70% price hike.<\/p>\n","protected":false},"author":15145,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[9],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/igs\/wp-json\/wp\/v2\/posts\/3268"}],"collection":[{"href":"https:\/\/www.bu.edu\/igs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/igs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/igs\/wp-json\/wp\/v2\/users\/15145"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/igs\/wp-json\/wp\/v2\/comments?post=3268"}],"version-history":[{"count":16,"href":"https:\/\/www.bu.edu\/igs\/wp-json\/wp\/v2\/posts\/3268\/revisions"}],"predecessor-version":[{"id":12546,"href":"https:\/\/www.bu.edu\/igs\/wp-json\/wp\/v2\/posts\/3268\/revisions\/12546"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/igs\/wp-json\/wp\/v2\/media?parent=3268"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/igs\/wp-json\/wp\/v2\/categories?post=3268"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/igs\/wp-json\/wp\/v2\/tags?post=3268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}