HBR Article from Connie Hadley, HRPI Faculty Fellow, “How AI Can Help Stressed-Out Managers Be Better Coaches”
How AI Can Help Stressed-Out Managers Be Better Coaches, HBR, Katherine C. Kellogg and Constance Noonan Hadley. “The expectations placed on managers to assess and guide their employees’ performance have increased, a trend amplified by generational shifts and remote work. Employees want frequent, personalized, one-on-one coaching, but managers are constrained by their already heavy burdens. New AI tools show promise to improve the efficiency and effectiveness of managerial coaching — but first, common sources of fear and mistrust must be overcome. Based on research and case studies, the authors present five steps to ensure the use of AI-assisted coaching enhances the lives of both managers and employees.” Read the full article.