Resources for Employees

The Paid Family and Medical Leave Process

• Employees can access a customized mySedgwick portal, allowing them to submit a claim electronically, check the status of their application, and chat with their claim examiner online  
• Department leaders receive reports on the status of all employees on a leave  
• Employees can call Sedgwick to report a claim over the phone using interactive voice response technology  
• Employees can submit leave applications up to 60 days in advance of an anticipated leave 

PFML Employee Checklist

To better understand the PFML process, employees are encouraged to review this checklist, which outlines key responsibilities, timelines, and best practices.  For BUMG employees, please refer to the BUMG Employee Checklist.

If you have any questions, please contact the Human Resources Service Center at hr@bu.edu or call 617-353-2380.