How to Appeal a PFML Claim Denial

If a claim for benefits is partially or fully denied, you will receive written notification, which will include the reasons for the denial, a description of any information necessary to complete the processing of your claim and information on how to submit an appeal. An appeal form is included with the denial letter from Sedgwick.  You must submit your appeal within 10 calendar days (plus 5 days for mailing), by the due date provided in your claim denial letter.

You can submit your appeal in one of the following ways:

• Mail: National Appeals Unit, PO Box 14446, Lexington, KY 40512-4446
• Fax: (888) 488-9536
• Email: NAU@sedgwickcms.com
• Online: mysedgwick.com/bostonuniversity