Funding and Administration of All Plans

Boston University pays the entire cost of many of the benefit plans described on this site. In some cases you and the University share the cost. In others, you pay the entire cost. Contributions to the benefit plans go to the following providers who hold plan assets and are responsible for processing claims for benefits.

Plan Contact Information
Defined Contribution Plans:

  • Retirement Plan
  • Supplemental Retirement & Savings Plan
Contributions to the Retirement Plan and the Supplemental Retirement and Savings Plan go to the following investment entities, which hold the plans’ assets and are responsible for paying benefits from the participants’ accounts. The addresses and telephone numbers of these offices are:

  • Fidelity Investments Tax-Exempt Services Company (Fidelity)
    82 Devonshire Street
    Boston, MA 02109
    1-800-343-0860
  • Teachers Insurance and Annuity Association (TIAA)
    730 Third Avenue
    New York, NY 10017
    1-800-842-2733
Health Plans Contributions to the Health Plan are used by the following providers, who are responsible for processing claims for benefits. The addresses and telephone numbers of these processors are:

  • Blue Cross Blue Shield of Massachusetts
    101 Huntington Avenue
    Boston, MA 02199
    1-800-814-4371
  • OptumRx
    P.O. Box 509075
    San Diego, CA 92150-9075
    1-888-863-8578
Dental Plan Contributions to the Dental Health Plan are used by the University for paying plan benefits. The address and telephone number of the Dental Health Plan are:

Blue Cross Blue Shield of Massachusetts
101 Huntington Avenue
Boston, MA 02199
1-800-814-4371

Basic Life Insurance Plan and Group Supplemental Life Insurance Plan Contributions to the Basic and Group Supplemental Life Insurance Plans as well as the Individual Disability Insurance Plan go to The Standard Insurance Company. Basic and Group Supplemental Life Insurance as well as the Individual Disability Insurance benefits are paid by The Standard through a contract it has with Boston University. The address and telephone number of The Standard administrative office are:

Standard Insurance Company
1100 SW Sixth Avenue
Portland, OR 97204
1-888-937-4783

Travel Accident Insurance Plan and Personal and Family Accident Insurance Plan Contributions to the Travel Accident Insurance Plan and the Personal and Family Accident Insurance Plan go to The Hartford. Benefits are paid by The Hartford through a contract it has with Boston University. The address and telephone number of the company’s administrative office are:

The Hartford
Group Benefits
P.O. Box 2999
Hartford, CT  06104
1-888-747-8819

You pay for the cost of your Personal and Family Accident Insurance coverage with before-tax dollars.

 Long-Term Disability Long-Term Disability Plan benefits are processed by Lincoln Financial Group through a contract it has with the University. The address and telephone number of Lincoln Financial Group are:

Lincoln Financial Group
P.O. Box 1525
Dover, NH 03821
1-800-210-0268, ext. 58535

Flexible Spending Accounts Dependent Care and Health Care Flexible Spending Account claims are processed by P&A Group through a contract it has with the University. The address and telephone number of P&A Group are:
P&A Group
17 Court Street, Suite 500
Buffalo, NY 14202-3204
1-800-688-2611
Programs Paid from General Assets Supplemental Death Plan Benefit, Severance Pay Plan, and Tuition Remission Program benefits are paid out of the general assets of Boston University.