Graduate Mail

Students assigned to graduate residences, with the exception of Peabody Hall, will have their letter mail and packages delivered directly to their residence mailboxes by the United States Postal Service and other carriers, including UPS, FedEx, DHL, etc. Please note that students’ on-campus mailbox numbers are the same as their room numbers.

The following address format should be used on all mail sent to students:

NameApartment [Apartment Number]*Street AddressBoston, MA 02215

Do not use the words “Post Office Box” or “P.O. Box,” as that denotes the United States Post Office, not Boston University.

Since letter mail and packages for graduate residences are not filtered through the on-campus student mailrooms, any questions regarding letter and package delivery must be directed to the specific carrier.

Questions regarding United States Postal Service letter mail delivery may be directed to the United States Postal Service Customer Service Line, 1-800-275-8777 or online at www.usps.com. Students must put their name on their residence mailbox in order to have mail delivered.

Storage and Shipping

Boston University partners with The UPS Store to provide you with safe, convenient, and economical shipping and storage options. There are multiple, convenient pick-up and drop-off locations on the Charles River Campus. For more storage and shipping information click here.

Peabody Hall Mail Procedures

Students assigned to Peabody Hall will receive mail through an assigned mailbox in their residence mailroom. Please note that students’ on-campus mailbox numbers are not the same as their room numbers.

The following address format should be used on all mail sent to students:

Name
Box [Mailbox Number]*
Street Address
Boston, MA 02215

* Do not use the words “Post Office Box” or “P.O. Box,” as that denotes the United States Post Office, not Boston University.

The mailroom for Peabody Hall is located at 150 Riverway, Boston, MA 02215.

Please note that mailrooms are closed on all University holidays, recesses, and emergency closings. Regularly scheduled hours are typically amended around these periods. For questions related to your mail, please call the Residential Safety office at 617-353-2307 or email dormmail@bu.edu. Hours are subject to change.

Package Pick-up

If you receive a package that won’t fit in an on-campus mailbox, we’ll notify you through email. You’ll need your Terrier Card to pick up packages in your residence mailroom.

Vacation and Recess Periods

During vacation and recess periods, mail is held for delivery until the break is over. At the end of the academic year, first- and second-class mail is forwarded for a limited time to the home addresses you have on file with the University.

Mailroom Protocols

Mailroom protocols that have been established to maintain physical distancing and safety when retrieving mail and packages:

  • Plexiglas sneeze guards have been installed at all mailroom service counters.
  • Tables have been placed outside mailroom service counters to act as additional barriers to maintain physical distancing and reduce hand-to-hand contact.
  • Mailroom surfaces and counters will be wiped down, cleaned, and sanitized frequently.
  • To minimize the handling of BU IDs, students may show, rather than give their BU ID to mailroom staff when retrieving packages.
  • Shifts schedules have been staggered to limit the number of staff present in the mailroom at any given time.
  • Gloves, face coverings, cleaning supplies, and hand sanitizer have been provided to mailroom staff.