{"id":21965,"date":"2024-07-02T14:17:51","date_gmt":"2024-07-02T18:17:51","guid":{"rendered":"https:\/\/www.bu.edu\/hospitality\/?post_type=profile&#038;p=21965"},"modified":"2026-03-24T10:34:07","modified_gmt":"2026-03-24T14:34:07","slug":"shashan-bao-2","status":"publish","type":"profile","link":"https:\/\/www.bu.edu\/hospitality\/profile\/shashan-bao-2\/","title":{"rendered":"Shashan Bao"},"content":{"rendered":"<p><span>Passionate about understanding the &#8220;why&#8221; behind human behavior and workplace dynamics in the hospitality industry as a scholar and dedicated to sharing knowledge through experiential learning as an assistant professor.<\/span><\/p>\n<p><span>My research focuses on organizational behavior and its impact on the industry. Having worked in different types of hotels with different roles, I possess firsthand knowledge of the intricacies and challenges faced by front-line employees. This practical experience has sparked my research interests in workplace relationships, particularly how interpersonal interactions influence individuals&#8217; emotions, energy levels, and subsequent behavior.<\/span><\/p>\n<p>Connect on <a href=\"https:\/\/www.linkedin.com\/in\/shashan-bao-b25027105\/\">LinkedIn<\/a><\/p>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h2 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Courses<\/h2><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<table width=\"337\" height=\"40\">\n<tbody>\n<tr>\n<td>SHA HF 231<\/td>\n<td><span data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW52447436 BCX0\"><span class=\"NormalTextRun SCXW52447436 BCX0\">Talent and People Strategies<\/span><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table width=\"337\" height=\"40\">\n<tbody>\n<tr>\n<td>SHA HF 432<\/td>\n<td><span data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW52447436 BCX0\"><span class=\"NormalTextRun SCXW52447436 BCX0\"><span>Leadership in Hospitality<\/span><\/span><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h2 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Recent Publications<\/h2><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ul>\n<li>\n<div role=\"presentation\"><b>Bao, S<\/b>., &amp; Jolly, P. M. (<span>2026<\/span>). The Lonely Leader: How Organizational Power Distance and Need to Belong Shape Leader Loneliness. <i>Group &amp; Organization Management<\/i>, 10596011261435072.<\/div>\n<\/li>\n<li>\n<div role=\"presentation\"><b>Bao, S.<\/b>, Huang, Y., and Jolly, P. M. (2025). &#8220;When feeling safe is not enough to voice: Is emotional energy the missing key?&#8221; <i>International Journal of Hospitality Management<\/i>, 126, 104007.<\/div>\n<\/li>\n<li>\n<div role=\"presentation\">Zhao, L., Su, Y., Jolly, P. M., and <b>Bao, S.<\/b>\u00a0(2025). &#8220;Leader aggressive humor and hospitality employees\u2019 time theft: The roles of ego depletion and self-compassion.&#8221; <i>International Journal of Hospitality Management<\/i>, 127, 104121.<\/div>\n<\/li>\n<li>Zhao, L., <b>Bao, S.<\/b>, Jolly, P. M., and Su, Y. (2024). &#8220;Understanding the Role of Exploitative Leadership in Inhibiting Service Innovative Behavior: A Moderated Mediation Model.&#8221; <i>International Journal of Contemporary Hospitality Management<\/i>.<\/li>\n<li><b>Bao, S.,<\/b>\u00a0&amp; Jolly, P. M. (2024). Engaging employees through transformational leadership: the mediating role of emotional energy. <i>Journal of Hospitality and Tourism Insights<\/i>, <i>7<\/i>(2), 1169-1186. (not BU affiliate).<\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h2 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Recent News<\/h2><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p><ul class=\"news_list category_447\"><li class=\"post_27957\">\n<h4 class=\"news_post_title\"><a href=\"https:\/\/www.bu.edu\/hospitality\/2026\/03\/23\/new-publication-dr-shashan-bao-explores-leader-loneliness-and-organizational-power-distance\/\">[New Publication] Dr. Shashan Bao Explores Leader Loneliness and Organizational Power Distance<\/a><\/h4>\n<span class=\"date\">March 23, 2026<\/span>\n<p class=\"excerpt\">Dr. Shashan Bao from Boston University\u2019s School of Hospitality Administration, in collaboration... <a class=\"more\" href=\"https:\/\/www.bu.edu\/hospitality\/2026\/03\/23\/new-publication-dr-shashan-bao-explores-leader-loneliness-and-organizational-power-distance\/\">[ More ]<\/a><\/p>\n<\/li>\n\n<li class=\"post_23778\">\n<h4 class=\"news_post_title\"><a href=\"https:\/\/www.bu.edu\/hospitality\/2024\/12\/20\/hotels-mag-waldorf-astoria-new-york-is-back-staffed-and-ready-to-go-and-its-thanks-to-this-man\/\">[Hotels Mag] Waldorf Astoria New York is back, staffed and ready to go\u2014and it\u2019s thanks to this man.<\/a><\/h4>\n<span class=\"date\">December 20, 2024<\/span>\n<p class=\"excerpt\">This story was contributed by\u00a0Derek Herscovici\u00a0\r\n\r\n\r\n\r\n&nbsp;\r\n\r\nLuigi Romaniello, managing director of the Waldorf... <a class=\"more\" href=\"https:\/\/www.bu.edu\/hospitality\/2024\/12\/20\/hotels-mag-waldorf-astoria-new-york-is-back-staffed-and-ready-to-go-and-its-thanks-to-this-man\/\">[ More ]<\/a><\/p>\n<\/li>\n\n<\/ul>\n<\/p>\n<p><\/div>\n<\/div>\n\n","protected":false},"author":21307,"template":"","_links":{"self":[{"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/profile\/21965"}],"collection":[{"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/profile"}],"about":[{"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/types\/profile"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/users\/21307"}],"version-history":[{"count":15,"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/profile\/21965\/revisions"}],"predecessor-version":[{"id":27970,"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/profile\/21965\/revisions\/27970"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/media?parent=21965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}