{"id":23402,"date":"2024-12-05T14:37:25","date_gmt":"2024-12-05T19:37:25","guid":{"rendered":"https:\/\/www.bu.edu\/hospitality\/?page_id=23402"},"modified":"2025-06-26T16:35:17","modified_gmt":"2025-06-26T20:35:17","slug":"distinguished-touchpoint","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/hospitality\/distinguished-touchpoint\/","title":{"rendered":"Distinguished Touchpoints"},"content":{"rendered":"<p><a href=\"\/hospitality\/files\/2024\/12\/Distinguished-Podcast-header-2.svg\"><img src=\"\/hospitality\/files\/2024\/12\/Distinguished-Podcast-header-2.svg\" alt=\"\" class=\"alignnone size-full wp-image-23545\" \/><\/a><\/p>\n<p><span data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW88770287 BCX0\"><span class=\"NormalTextRun SCXW88770287 BCX0\"><span data-contrast=\"none\">Welcome to <\/span><b><span data-contrast=\"none\">Distinguished Touchpoints<\/span><\/b>. Here, each article highlights the core discussions of the podcasts, organized by recurring themes and enriched with comparative analyses that reveal patterns and new perspectives. By grouping related topics,<strong> Distinguished Touchpoints<\/strong> allows readers to explore the broader implications of industry challenges across episodes. With links to full episodes for deeper exploration, this platform is your key to understanding the dynamic landscape of hospitality and staying informed on the ideas shaping its future.<\/span><\/span><span class=\"EOP SCXW88770287 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245417&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<h2>By topic:<\/h2>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Leadership<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p><a href=\"https:\/\/www.bu.edu\/hospitality\/five-essential-insights-for-leaders-building-a-positive-culture-and-retaining-top-talent\/\"><b><span data-contrast=\"auto\">Five Essential Insights for Leaders:\u00a0<\/span><\/b><b><span data-contrast=\"auto\">Building a Positive Culture and Retaining Top Talent<\/span><\/b><\/a><\/p>\n<p><a href=\"https:\/\/www.bu.edu\/hospitality\/five-tips-from-leadership-experts-for-job-seekers-how-to-find-the-right-role-and-thrive-in-any-industry\/\"><b><span data-contrast=\"auto\">Five Tips from Leadership Experts for Job Seekers: How to Find the Right Role and Thrive in Any Industry<\/span><\/b><\/a><\/p>\n<p><strong><a href=\"https:\/\/www.bu.edu\/hospitality\/4-winning-strategies-from-a-hospitality-leader-with-24-locations\/\">4 Winning Strategies from a Hospitality Leader with 24 Locations<\/a><\/strong><\/p>\n<p><a href=\"https:\/\/www.bu.edu\/hospitality\/three-habits-of-highly-effective-leaders-lessons-from-the-helm-of-azamara-cruises\/\"><strong>Three Habits of Highly Effective Leaders: Lessons from the Helm of Azamara Cruises<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/www.bu.edu\/hospitality\/three-career-changing-tips-for-young-professionals-from-classroom-to-corner-office\/\"><strong>Three Career-Changing Tips for Young Professionals: From Classroom to Corner Office<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/www.bu.edu\/hospitality\/six-powerful-lessons-for-leaders-how-to-build-a-positive-values-driven-organizational-culture\/\"><strong>Six Powerful Lessons for Leaders: How to Build a Positive, Values-Driven Organizational Culture<\/strong><\/a><\/p>\n<p><strong><a href=\"https:\/\/www.bu.edu\/hospitality\/beyond-the-resume-how-to-stand-out-in-a-c-suite-search\/\">Beyond the R\u00e9sum\u00e9: How to Stand Out in a C-Suite Search<\/a><\/strong><\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Luxury Hospitality<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p><a href=\"https:\/\/www.bu.edu\/hospitality\/five-timeless-insights-on-fine-dining-and-hospitality-culture-from-columbus-hospitality-group\/\"><strong>Five Timeless Insights on Fine Dining and Hospitality Culture from Columbus Hospitality Group<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/www.bu.edu\/hospitality\/five-ways-mandarin-oriental-is-redefining-modern-luxury-innovation-rooted-in-heritage\/\"><strong>Five Ways Mandarin Oriental is Redefining Modern Luxury: Innovation Rooted in Heritage<\/strong><\/a><\/p>\n<p><strong><a href=\"https:\/\/www.bu.edu\/hospitality\/from-rolex-to-ferrari-the-secret-formula-of-luxury\/\">From Rolex to Ferrari: The Secret Formula of Luxury<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.bu.edu\/hospitality\/three-key-strategies-for-leaders-redefining-luxury-and-elevating-hospitality-excellence\/\">Three Key Strategies for Leaders: Redefining Luxury and Elevating Hospitality Excellence<\/a><\/strong><\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Tipping &amp; Wages<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p><a href=\"https:\/\/www.bu.edu\/hospitality\/rethinking-tipping-is-tipping-reaching-its-breaking-point\/\"><strong>Rethinking Tipping: Is Tipping Reaching Its Breaking Point?<\/strong><\/a><\/p>\n<p><strong><a href=\"https:\/\/www.bu.edu\/hospitality\/seven-critical-insights-for-restaurant-leaders-navigating-wage-increases-technology-and-tipping-culture\/\">Seven Critical Insights for Restaurant Leaders: Navigating Wage Increases, Technology, and Tipping Culture<\/a><\/strong><\/p>\n<p><a href=\"https:\/\/www.bu.edu\/hospitality\/three-essential-insights-on-why-fair-wages-strengthen-the-hospitality-industry\/\"><strong>Three Essential Insights on Why Fair Wages Strengthen the Hospitality Industry<\/strong><\/a><\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Innovation &amp; Technology<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p><a href=\"https:\/\/www.bu.edu\/hospitality\/five-essential-insights-designing-the-future-of-hospitality-and-urban-spaces\/\"><strong>Five Essential Insights: Designing the Future of Hospitality and Urban Spaces<\/strong><\/a><\/p>\n<p><strong><a href=\"https:\/\/www.bu.edu\/hospitality\/five-essential-insights-blending-charm-tech-and-talent-in-new-englands-independent-hospitality\/\">Five Essential Insights: Blending Charm, Tech, and Talent in New England\u2019s Independent Hospitality<\/a><\/strong><\/p>\n<p><a href=\"https:\/\/www.bu.edu\/hospitality\/seven-strategic-shifts-transforming-hostels-into-the-future-of-hospitality\/\"><strong>Seven Strategic Shifts Transforming Hostels into the Future of Hospitality <\/strong><\/a><\/p>\n<p><strong><a href=\"https:\/\/www.bu.edu\/hospitality\/five-strategic-insights-for-hospitality-growth-and-innovation\/\">Five Strategic Insights for Hospitality Growth and Innovation<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.bu.edu\/hospitality\/four-lessons-from-the-innovator-behind-gotab\/\">Four Lessons from the Innovator Behind GoTab<\/a><\/strong><\/p>\n<p><\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Welcome to Distinguished Touchpoints. Here, each article highlights the core discussions of the podcasts, organized by recurring themes and enriched with comparative analyses that reveal patterns and new perspectives. By grouping related topics, Distinguished Touchpoints allows readers to explore the broader implications of industry challenges across episodes. With links to full episodes for deeper exploration, [&hellip;]<\/p>\n","protected":false},"author":6383,"featured_media":0,"parent":0,"menu_order":24,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/pages\/23402"}],"collection":[{"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/users\/6383"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/comments?post=23402"}],"version-history":[{"count":36,"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/pages\/23402\/revisions"}],"predecessor-version":[{"id":26552,"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/pages\/23402\/revisions\/26552"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/hospitality\/wp-json\/wp\/v2\/media?parent=23402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}