Jaclyn Leibl-Cote

Jaclyn Leibl-Cote is Collette’s President and Chief Executive Officer. It was Walt Whitman who said, “Be curious,” and these words drive her every day.

She leads collaborative teams that are constantly curating experiences with the customer in mind –
from product evolution to brand positioning and tour delivery. Daily operations, including oversight
of Product, Tour Management, IT, Marketing, and People & Culture teams, fall under her purview as
Collette maintains its position as an industry leader.

Since joining Collette in 2005, Jaclyn has worn a variety of hats: tour guiding, working inside the
customer care center, designing US and Australia tours on the product development team, directing
global product strategy, and running marketing, while developing a strong customer experience
platform to meet the modern traveler’s ever-changing expectations. She believes that part of strong
leadership is truly understanding every role and how it contributes to the company’s collective goals.
As a third-generation member of this family-owned company, it has been her life’s work to see travel
dreams come to life.

Jaclyn holds a Bachelor of Arts degree in Communications from the University of Rhode Island and
an MBA from Babson College. She is the Cor Vitae Society Ambassador of the American Heart
Association of Southern New England and an avid supporter of many nonprofit organizations,
including the Go Red for Women Executive Leadership Committee and the UCAP School Board. Her
absolute favorite spot: New Zealand. And her favorite role in life: mother of three wonderful children
(twins, Dylan and Brody, and daughter, Ashley) who also love exploring the world. Resource: Collette

Connect on: LinkedIn