{"id":38,"date":"2009-07-15T11:53:05","date_gmt":"2009-07-15T15:53:05","guid":{"rendered":"https:\/\/www.bu.edu\/eso\/?page_id=38"},"modified":"2025-06-24T10:59:42","modified_gmt":"2025-06-24T14:59:42","slug":"help-support","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/eso\/help-support\/","title":{"rendered":"Help &amp; Support"},"content":{"rendered":"<p><a href=\"\/eso\/files\/2009\/07\/eso-banner-3.jpg\"><img loading=\"lazy\" src=\"\/eso\/files\/2009\/07\/eso-banner-3.jpg\" alt=\"eso-banner-3\" class=\"alignnone size-medium wp-image-39\" width=\"640\" height=\"150\" \/><\/a><\/p>\n<ul>\n<li><a target=\"_self\" href=\"nethelp\" rel=\"noopener noreferrer\">NetHelp<\/a><\/li>\n<li><a target=\"_self\" href=\"dsa-dt\" rel=\"noopener noreferrer\">Data Security Administrator\/Data Trustee<\/a><\/li>\n<li><a target=\"_self\" href=\"hardware-relocation\" rel=\"noopener noreferrer\">Hardware Relocation<\/a><\/li>\n<li><a target=\"_self\" href=\"keyboard-shortcuts\" rel=\"noopener noreferrer\">Windows Keyboard Shortcuts<\/a><\/li>\n<\/ul>\n<p><!--\n \t\n\n<li><a target=\"_self\" href=\"e-mail\" rel=\"noopener noreferrer\">E-mail<\/a><\/li>\n\n\n \t\n\n<li><a target=\"_self\" href=\"working-remotely\" rel=\"noopener noreferrer\">Working Remotely<\/a><\/li>\n\n\n \t\n\n<li><a target=\"_self\" href=\"website-support-maintenance\" rel=\"noopener noreferrer\">Website Support &amp; Maintenance<\/a><\/li>\n\n\n \t\n\n<li><a target=\"_self\" href=\"accounts-passwords\" rel=\"noopener noreferrer\">Accounts &amp; Passwords<\/a><\/li>\n\n\n \t\n\n<li><a target=\"_self\" href=\"security\" rel=\"noopener noreferrer\">Security<\/a><\/li>\n\n\n \t\n\n<li><a target=\"_self\" href=\"shared-resources\" rel=\"noopener noreferrer\">Shared Network Resources<\/a><\/li>\n\n\n \t\n\n<li><a target=\"_self\" href=\"hardware-software\" rel=\"noopener noreferrer\">Hardware (PC\/Monitor\/Printer) &amp; Software<\/a><\/li>\n\n\n \t\n\n<li><a target=\"_self\" href=\"welcome-to-bu\" rel=\"noopener noreferrer\">New BU Employee Technology Orientation<\/a><\/li>\n\n\n \t\n\n<li><a target=\"_self\" href=\"data-recovery\" rel=\"noopener noreferrer\">Data Recovery<\/a><\/li>\n\n\n \t\n\n<li><a target=\"_self\" href=\"pda\" rel=\"noopener noreferrer\">PDAs<\/a><\/li>\n\n\n \t\n\n<li><a target=\"_self\" href=\"network-operations\" rel=\"noopener noreferrer\">Network Operations<\/a><\/li>\n\n\n \t\n\n<li><a target=\"_self\" href=\"eso-senior-staff-directory\" rel=\"noopener noreferrer\">ESO Sr. Staff Directory<\/a><\/li>\n\n\n \t\n\n<li><a target=\"_blank\" href=\"\/eso\/files\/2011\/05\/oad-trouble-shooting-projectors.pdf\" rel=\"noopener noreferrer\">Admissions Trouble Shooting for Projectors<\/a><\/li>\n\n\n--><\/p>\n<p><!--\n<strong>Sustainability<\/strong>\n\n\n<ul>\n \t\n\n<li><a href=\"https:\/\/www.bu.edu\/eso\/help-support\/going-it-green\/eso-energy-save\/\">ESO Energy Saving Guidelines and Tips<\/a><\/li>\n\n\n \t\n\n<li><a href=\"https:\/\/www.bu.edu\/eso\/2011\/09\/22\/paper-reduction-in-enrollment-and-student-affairs\/\">Paper Reduction in Enrollment and Student Affairs<\/a><\/li>\n\n\n<\/ul>\n\n\n--><\/p>\n","protected":false},"excerpt":{"rendered":"<p>NetHelp Data Security Administrator\/Data Trustee Hardware Relocation Windows Keyboard Shortcuts<\/p>\n","protected":false},"author":1187,"featured_media":0,"parent":0,"menu_order":22,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/pages\/38"}],"collection":[{"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/users\/1187"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/comments?post=38"}],"version-history":[{"count":50,"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/pages\/38\/revisions"}],"predecessor-version":[{"id":3710,"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/pages\/38\/revisions\/3710"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/media?parent=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}