{"id":3,"date":"2009-06-18T17:04:05","date_gmt":"2009-06-18T21:04:05","guid":{"rendered":"https:\/\/www.bu.edu\/eso\/home\/"},"modified":"2025-06-24T10:39:05","modified_gmt":"2025-06-24T14:39:05","slug":"home","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/eso\/","title":{"rendered":"Enrollment Services Operations"},"content":{"rendered":"<p><a href=\"https:\/\/www.bu.edu\/eso\/files\/2009\/08\/eso-banner-8.jpg\"><img loading=\"lazy\" class=\"aligncenter size-medium wp-image-29\" src=\"https:\/\/www.bu.edu\/eso\/files\/2009\/08\/eso-banner-8.jpg\" alt=\"eso-banner-1\" width=\"640\" height=\"150\" \/><\/a><\/p>\n<p>Enrollment Services Operations (ESO) defines, facilitates, and delivers value creation by providing operational and technical infrastructure support to the departments within Enrollment &amp; Student Administration (<a href=\"https:\/\/www.bu.edu\/ENSA\/\" target=\"_blank\" rel=\"noopener noreferrer\">ENSA<\/a>). Some of the services provided includes: IT help desk, IT network support, evaluation of software, workflow and business process analysis, printing services, and project management. These created services effectively deliver value to customers and ensure operational efficiency in support of each department\u2019s organizational goals.<\/p>\n<h3><strong>Contacting NetHelp<\/strong><\/h3>\n<ul>\n<li>E-mail <a href=\"mailto:eso-nethelp@bu.edu\">ESO-NetHelp@bu.edu<\/a> or call the NetHelp line at x3-7328.<\/li>\n<\/ul>\n<h3><strong>Hours of Operation<\/strong><\/h3>\n<ul>\n<li>Monday to Friday, 8:30 am to 5:00 pm<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Enrollment Services Operations (ESO) defines, facilitates, and delivers value creation by providing operational and technical infrastructure support to the departments within Enrollment &amp; Student Administration (ENSA). Some of the services provided includes: IT help desk, IT network support, evaluation of software, workflow and business process analysis, printing services, and project management. These created services effectively [&hellip;]<\/p>\n","protected":false},"author":1187,"featured_media":0,"parent":0,"menu_order":21,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/pages\/3"}],"collection":[{"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/users\/1187"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":50,"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":3705,"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/pages\/3\/revisions\/3705"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/eso\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}