Private: News
Computer Patch Management | Policy Update
Beginning on Monday, June 6, 2016, the ESO Network Operations team will be implementing a schedule change to our current computer patch management policy which utilizes the IS&T KACE patch management appliance. Patching of computers will now be scheduled to run weekly on Wednesdays at 2:00am. Please note that if your computer is turned off […]
Audiovisual (AV) Upgrades to ENSA Conference Rooms
As part of ESO’s ongoing technology refresh initiative, two conference rooms within Enrollment and Student Affairs (ENSA) at 881 Commonwealth Ave. have been recently upgraded with new hardware including the Crestron AirMedia wireless presentation system. Crestron AirMedia allows you to wirelessly present content from your laptop or mobile device to the display screen. You have […]
ADM OnBase Off-Hours Support: 2015-2016 Admissions Cycles
Starting December 1st, 2015 – the ESO OnBase support team will provide limited off-hours OnBase support to Admissions staff Monday – Thursday 5:00pm – 9:00pm, and Saturdays 9AM – 5PM. During this period Admissions staff should use the following guidelines to report OnBase issues to the ESO OnBase Support team: Critical Issue: defined as a […]
ESO OnBase Support Schedule: 2014-2015 Admissions Cycles
Starting January 5th, 2015 – the ESO OnBase support team will provide off-hours support to Admissions staff from 5:00pm – 10:00pm, Monday – Friday, as well as the Saturdays listed below. The off hours OnBase support team consists of Cesar Spinola, Eileen Centofanti, Lisa Rhodes, and Tony Toussaint. During this period Admissions staff should use the […]
Office 2010 Rollout
In the coming months, ESO will be working to transition and roll out Office 2010. The Office 2010 Professional suite includes Outlook, Word, Excel, PowerPoint, Access, and Publisher. In addition, since many users already use Office 2010 at home, we will also be working with some “early adopters” from each department to aid with the […]
Paper Reduction in Enrollment and Student Affairs
In recent years, President Brown has challenged the University to increase its commitment to enhanced sustainability and “green” initiatives such as recycling, reduced energy consumption, and reduction in the use of paper in our offices. In response to this commitment, I have asked Director of Finance and Human Resources Administration David Backus and Associate Director […]
ENSA Apple iPad Availability
The iPad was marketed originally as a consumer product, but its viability in the business environment has increased with the release of new apps to address that need. Much of the iPad’ s success lies, not just in its tablet format and multitouch interface, but in the sheer wealth and breadth of apps written for […]
IMPORTANT: Planned Power Outage
We have been notified by Facilities Managements that they will turn off the power to the 881 building beginning at 6:00am Saturday morning to 10:00pm Saturday night for necessary electrical work. In preparation, all ESO servers will be shut down on Friday night at 9:00pm and will be unavailable for the duration of the power […]
Exchange 2007 to 2010 Migration
IS&T is in the process of migrating all users from Exchange 2007 to Exchange 2010. ENSA mailboxes are scheduled to be migrated in September. As part of this phased process, IS&T will be reconfiguring the existing Exchange 2007 server to connect with the new one in order to test the migration procedure. If you experience […]
IMPORTANT: Planned Power Outage
We have been notified by Facilities Managements that they will turn off the power to all of 881 beginning at 8:00PM Saturday for necessary electrical work. In preparation all services originating from both IS&T and Enrollment (including email, mainframe, OnBase, Remote Connection, SharePoint, Printing & File access) will be unavailable as of 6PM Saturday and […]