{"id":1447,"date":"2020-03-23T14:30:02","date_gmt":"2020-03-23T18:30:02","guid":{"rendered":"https:\/\/www.bu.edu\/engit\/?page_id=1447"},"modified":"2025-05-27T15:01:47","modified_gmt":"2025-05-27T19:01:47","slug":"remote-desktop-connection-rdp","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/engit\/working-remotely\/remote-desktop-connection-rdp\/","title":{"rendered":"Using Remote Desktop Connection (RDP)"},"content":{"rendered":"<p>In order to establish a remote connection to a BU computer through RDP, there are a few requirements which are listed below.<\/p>\n<p>Computer Requirements:<\/p>\n<ol>\n<li>Computer is turned ON and not in &#8216;Sleep&#8217; mode (we recommend turning this off in the Power Settings menu if it is going to be used remotely)<\/li>\n<li>Computer is connected to the BU network (preferably this should be via Ethernet to prevent connection issues)<\/li>\n<li>Computer is running a Windows OS<\/li>\n<li>Computer is joined to the BU domain (Can check this in Control Panel &gt; System and Security &gt; System and make sure that the Domain is &#8220;ad.bu.edu&#8221;)<\/li>\n<\/ol>\n<p>User requirements:<\/p>\n<ol>\n<li>You must be connected to the BU network (this can be wired or WiFi). If off campus, you must be using the\u00a0<a href=\"http:\/\/www.bu.edu\/tech\/services\/cccs\/remote\/vpn\/\">VPN<\/a><\/li>\n<li>You must be added to the Remote Desktop Users group (if not done previously, this can be requested by sending an email to enghelp@bu.edu that includes the Computer Name &#8211; found in the same window as the Domain)<\/li>\n<\/ol>\n<p>Once all these requirements are met, you can use the appropriate instructions below to create an RDP session on the target computer.<\/p>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Windows<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><a id=\"RDPWinOS\"><\/a><\/p>\n<ol>\n<li>Open up up the Remote Desktop Connection application. The easiest way to do this is to search for it in the Start menu.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_1_Open-636x522.png\" alt=\"\" width=\"636\" height=\"522\" class=\"aligncenter size-medium wp-image-1451\" srcset=\"https:\/\/www.bu.edu\/engit\/files\/2020\/03\/UsingRDP_1_Open-636x522.png 636w, https:\/\/www.bu.edu\/engit\/files\/2020\/03\/UsingRDP_1_Open-768x630.png 768w, https:\/\/www.bu.edu\/engit\/files\/2020\/03\/UsingRDP_1_Open.png 840w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>Enter the name of the Computer you are trying to remote to, followed by &#8220;<strong>.ad.bu.edu<\/strong>&#8220;.\u00a0Click <strong>Connect<\/strong>.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_2_EnterCPUName-1.png\" alt=\"\" width=\"405\" height=\"249\" class=\"aligncenter size-full wp-image-1478\" \/><\/li>\n<li>A window will pop up, prompting you for credentials. Click <strong>More choices<\/strong>, <strong>Use a different account<\/strong>, and then <strong>OK<\/strong>.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_3_WinSecurityPopup.png\" alt=\"\" width=\"453\" height=\"498\" class=\"aligncenter size-full wp-image-1453\" \/><\/li>\n<li>Enter your BU username with a &#8220;<strong>AD\\<\/strong>&#8221; in front of it, enter your Kerberos Password, check off\u00a0<strong>Remember Me<\/strong>, and then hit <strong>OK<\/strong>.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_4_EnterLoginInfo.png\" alt=\"\" width=\"454\" height=\"498\" class=\"aligncenter size-full wp-image-1454\" \/><\/li>\n<li>Your RDP session should then start as you log into the computer under your BU username.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_5_Login-1-636x473.png\" alt=\"\" width=\"636\" height=\"473\" class=\"aligncenter size-medium wp-image-1456\" srcset=\"https:\/\/www.bu.edu\/engit\/files\/2020\/03\/UsingRDP_5_Login-1-636x473.png 636w, https:\/\/www.bu.edu\/engit\/files\/2020\/03\/UsingRDP_5_Login-1-768x572.png 768w, https:\/\/www.bu.edu\/engit\/files\/2020\/03\/UsingRDP_5_Login-1-1024x762.png 1024w, https:\/\/www.bu.edu\/engit\/files\/2020\/03\/UsingRDP_5_Login-1.png 1036w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<\/ol>\n<p>Once you are done with your RDP session, you can Sign Out and this will close the window.<\/p>\n<p><a href=\"https:\/\/www.bu.edu\/engit\/working-remotely\/remote-desktop-connection-rdp\/#RDPWinOS\">Permalink<\/a><\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">MacOS<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><a id=\"RDPMacOS\"><\/a><\/p>\n<p>The<strong> Microsoft Remote Desktop App<\/strong> has been replaced on Mac with the <a href=\"https:\/\/apps.apple.com\/us\/app\/windows-app\/id1295203466?mt=12\">Windows App<\/a>. This will eventially be true on Windows OS too.<\/p>\n<ol>\n<li>If you do not already have the Microsoft Remote Desktop App, you will need to install it. First, go to the App Store. This can be easily found via Spotlight search.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_OSX_1_OpenAppStore.png\" alt=\"\" width=\"427\" height=\"101\" class=\"aligncenter size-full wp-image-1464\" \/><\/li>\n<li>Search for Microsoft Remote Desktop and go to the correct app. Once there, click <strong>Get<\/strong>.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_OSX_2_AppStoreGet-636x546.png\" alt=\"\" width=\"636\" height=\"546\" class=\"aligncenter size-medium wp-image-1465\" srcset=\"https:\/\/www.bu.edu\/engit\/files\/2020\/03\/UsingRDP_OSX_2_AppStoreGet-636x546.png 636w, https:\/\/www.bu.edu\/engit\/files\/2020\/03\/UsingRDP_OSX_2_AppStoreGet.png 731w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>Click <strong>Install App<\/strong>.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_OSX_3_AppStoreInstall.png\" alt=\"\" width=\"152\" height=\"140\" class=\"aligncenter size-full wp-image-1466\" \/><\/li>\n<li>If you are not already signed in, you will be prompted to sign into the App Store with your AppleID.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_OSX_4_AppStoreCredentials.png\" alt=\"\" width=\"293\" height=\"140\" class=\"aligncenter size-full wp-image-1467\" \/><\/li>\n<li>Enter your AppleID and click <strong>Sign In<\/strong>.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_OSX_5_AppStoreAppleID.png\" alt=\"\" width=\"291\" height=\"121\" class=\"aligncenter size-full wp-image-1468\" \/><\/li>\n<li>Enter your password in the new field and click\u00a0<strong>Sign In<\/strong> again.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_OSX_6_AppStoreSignIn.png\" alt=\"\" width=\"291\" height=\"141\" class=\"aligncenter size-full wp-image-1469\" \/><\/li>\n<li>After the app installs, open Microsoft Remote Desktop. Once again, this can be found via Spotlight search.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_OSX_7_Open.png\" alt=\"\" width=\"400\" height=\"93\" class=\"aligncenter size-full wp-image-1470\" \/><\/li>\n<li>On the home screen of the app, click the <strong>+<\/strong> and then <strong>Add PC<\/strong>.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_OSX_8_HomeScreen.png\" alt=\"\" width=\"354\" height=\"540\" class=\"aligncenter size-full wp-image-1471\" \/><\/li>\n<li>In the popup window, enter the name of the Computer you are trying to connect to, followed by &#8220;<strong>.ad.bu.edu<\/strong>&#8220;. Then click <strong>Add<\/strong>.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_OSX_9_AddPC.png\" alt=\"\" width=\"355\" height=\"541\" class=\"aligncenter size-full wp-image-1472\" \/><\/li>\n<li>The computer should have been added to your saved PCs. Double click this to open a connection.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_OSX_10_SelectPC.png\" alt=\"\" width=\"353\" height=\"183\" class=\"aligncenter size-full wp-image-1473\" \/><\/li>\n<li>A window will pop up, prompting you for login information. Enter your BU username\u00a0with a &#8220;<strong>AD\\<\/strong>&#8221; in front of it, as well as your Kerberos Password. Hit <strong>Continue<\/strong>.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_OSX_11_EnterLoginInfo.png\" alt=\"\" width=\"274\" height=\"145\" class=\"aligncenter size-full wp-image-1474\" \/><\/li>\n<li>Another popup window will appear to trust the target computer. Hit <strong>Continue<\/strong> again.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_OSX_12_TrustCertificate.png\" alt=\"\" width=\"345\" height=\"98\" class=\"aligncenter size-full wp-image-1475\" \/><\/li>\n<li>Your RDP session should then start as you log into the computer under your BU username.<img loading=\"lazy\" src=\"\/engit\/files\/2020\/03\/UsingRDP_OSX_13_Login-636x428.png\" alt=\"\" width=\"636\" height=\"428\" class=\"aligncenter size-medium wp-image-1476\" srcset=\"https:\/\/www.bu.edu\/engit\/files\/2020\/03\/UsingRDP_OSX_13_Login-636x428.png 636w, https:\/\/www.bu.edu\/engit\/files\/2020\/03\/UsingRDP_OSX_13_Login-768x517.png 768w, https:\/\/www.bu.edu\/engit\/files\/2020\/03\/UsingRDP_OSX_13_Login.png 1017w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<\/ol>\n<p>Once you are done with your RDP session, you can Sign Out and this will close the window.<\/p>\n<p><a href=\"https:\/\/www.bu.edu\/engit\/working-remotely\/remote-desktop-connection-rdp\/#RDPMacOS\">Permalink<\/a><\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Linux<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><a id=\"RDPLinuxOS\"><\/a><br \/>\nThere are several Remote Desktop Protocol (RDP) clients for Linux systems<\/p>\n<ol>\n<li><a href=\"https:\/\/remmina.org\/how-to-install-remmina\/\">Remmina<\/a> (our recommendation, though all are fine)<\/li>\n<li><a href=\"https:\/\/www.freerdp.com\/\">FreeRDP<\/a><\/li>\n<li><a href=\"http:\/\/www.rdesktop.org\/\">rdesktop<\/a><\/li>\n<\/ol>\n<p>Contact us you have questions about installing on your distribution.<\/p>\n<p>If you want to connect to your Linux system with RDP, you&#8217;ll want to install <a href=\"http:\/\/xrdp.org\/\">XRDP<\/a>. The standard installation provides an independent desktop for every login, but if you want to connect to the an existing sessions desktop (including the you&#8217;ll need to review <b>xrdp-sesadmin<\/b> configuration in\/etc\/xrdp\/xrdp.ini.<\/p>\n<p>Also consider <a href=\"https:\/\/rustdesk.com\/\">RustDesk<\/a>, an Open Source program similar to TeamViewer, runs on Windows, Linux, and MacOS.<\/p>\n<p><\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>In order to establish a remote connection to a BU computer through RDP, there are a few requirements which are listed below. Computer Requirements: Computer is turned ON and not in &#8216;Sleep&#8217; mode (we recommend turning this off in the Power Settings menu if it is going to be used remotely) Computer is connected to [&hellip;]<\/p>\n","protected":false},"author":15755,"featured_media":0,"parent":1340,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/engit\/wp-json\/wp\/v2\/pages\/1447"}],"collection":[{"href":"https:\/\/www.bu.edu\/engit\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/engit\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/engit\/wp-json\/wp\/v2\/users\/15755"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/engit\/wp-json\/wp\/v2\/comments?post=1447"}],"version-history":[{"count":15,"href":"https:\/\/www.bu.edu\/engit\/wp-json\/wp\/v2\/pages\/1447\/revisions"}],"predecessor-version":[{"id":2792,"href":"https:\/\/www.bu.edu\/engit\/wp-json\/wp\/v2\/pages\/1447\/revisions\/2792"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/engit\/wp-json\/wp\/v2\/pages\/1340"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/engit\/wp-json\/wp\/v2\/media?parent=1447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}