Chihsun Chiu helps faculty get the best results out of the Learning Management System (LMS), Blackboard Learn. Her specialization includes the LMS, but also instructional design, and all other technologies that touch the LMS. Chihsun holds a Ph.D. in Educational Technology with a Minor in Instructional Design from the University of Kansas, a Master of Arts degree in Digital Storytelling Media from Ball State University, and a B.A. in Radio, Television and Film from Shih Hsin University in Taipei, Taiwan. Chihsun’s doctoral dissertation elaborated on designing online instruction for students with learning disabilities and other struggling learners.