{"id":335,"date":"2026-09-23T09:50:06","date_gmt":"2026-09-23T13:50:06","guid":{"rendered":"https:\/\/www.bu.edu\/disability\/?page_id=335"},"modified":"2026-10-19T11:26:26","modified_gmt":"2026-10-19T15:26:26","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/disability\/accessibility\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p><b><span data-contrast=\"none\">Email:<\/span><\/b><span data-contrast=\"none\">\u202f<a href=\"mailto:DHHODS@bu.edu\">DHHODS@bu.edu<\/a><\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">If you are unsure how to implement an accommodation or have questions about supporting a Deaf or Hard of Hearing student, please contact <a href=\"mailto:DHHODS@bu.edu\">DHHODS@bu.edu<\/a> and a member of our team will be happy to assist you.<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h5 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">What should I do if a student discloses they are Deaf or Hard of Hearing?<\/h5><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>Refer the student to Deaf &amp; Hard of Hearing Services if they are not already registered. Students must complete the registration process before accommodations can be approved and implemented.<\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h5 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">What if an interpreter or CART provider is absent?<\/h5><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>Please notify DHH as soon as possible so we can work to resolve the issue and minimize any disruption to access.<\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h5 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Can I record a class that includes interpreters or CART?<\/h5><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>Please contact DHH if you have questions regarding recording classes, guest speakers, or communication access services.<\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h5 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Need Assistance?<\/h5><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>The DHH team is available to answer questions, provide guidance regarding accommodations, and collaborate on accessibility solutions.<\/p>\n<p><\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Email:\u202fDHHODS@bu.edu\u00a0 If you are unsure how to implement an accommodation or have questions about supporting a Deaf or Hard of Hearing student, please contact DHHODS@bu.edu and a member of our team will be happy to assist you.\u00a0<\/p>\n","protected":false},"author":26162,"featured_media":0,"parent":52,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/disability\/wp-json\/wp\/v2\/pages\/335"}],"collection":[{"href":"https:\/\/www.bu.edu\/disability\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/disability\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/disability\/wp-json\/wp\/v2\/users\/26162"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/disability\/wp-json\/wp\/v2\/comments?post=335"}],"version-history":[{"count":17,"href":"https:\/\/www.bu.edu\/disability\/wp-json\/wp\/v2\/pages\/335\/revisions"}],"predecessor-version":[{"id":918,"href":"https:\/\/www.bu.edu\/disability\/wp-json\/wp\/v2\/pages\/335\/revisions\/918"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/disability\/wp-json\/wp\/v2\/pages\/52"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/disability\/wp-json\/wp\/v2\/media?parent=335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}