Payment & Additional Information

Fees for many services offered by GSDM are considerably less than those charged in private practice. Fees differ in the general dentistry facilities and the specialty departments. Cash, checks, Visa, MasterCard, American Express, and Discover are accepted, and payment is expected at the time of service. The Patient Treatment Center accepts MassHealth and requires that you present a current identification card from the Commonwealth of Massachusetts.

Select treatments centers do participate and direct bill Blue Cross Blue Shield and Delta Dental. When all services have been completed and paid for, the Center will help you complete insurance claim forms that will enable you to obtain reimbursement for payments made. Check with your insurance company to see if they will accept Boston University Henry M. Goldman School of Dental Medicine Patient Treatment Center as a primary care provider. For more information regarding fees and financial policies, inquire at Patient Financial Services at 617-358-3900.

Keeping Your Appointments

Your decision to come to the GSDM Patient Treatment Center for treatment implies a commitment to continue with your care until it is completed, to arrive for appointments on time, and to give at least 24-hour notice when cancelling appointments to avoid a late cancellation fee.

Convenient Hours for You

The Patient Treatment Center is open to the public from 8:30 a.m. to 5 p.m., weekdays, except School holidays. Extended hours are available on  some evenings.

Patient Concerns

While every effort is made to ensure that you are satisfied with your dental care, occasionally patients have concerns about their treatment. If you have a concern about your treatment, it is often helpful to speak with the dental faculty member supervising your treatment or the front desk supervisor and clinical manager on the floor where you are being treated. If you require additional assistance, please contact the Manager of Patient Relations at 617-358-3320.