{"id":33,"date":"2025-02-28T14:55:37","date_gmt":"2025-02-28T19:55:37","guid":{"rendered":"https:\/\/www.bu.edu\/comtech\/?page_id=33"},"modified":"2025-10-27T16:10:42","modified_gmt":"2025-10-27T20:10:42","slug":"help","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/comtech\/technology-services\/help\/","title":{"rendered":"Help"},"content":{"rendered":"<p><\/p>\n\n\n<p>To contact specific departments see the dropdown menu under \u201cHelp&#8221; page. Any questions can be sent to <a rel=\"noreferrer noopener\" href=\"mailto:comhelp@bu.edu\" target=\"_blank\">comhelp@bu.edu<\/a><\/p>\n\n\n\n<p>Malfunctioning Tech? Need general assistance? Contact our in-house COM technical staff for assistance by calling 617-353-3453. For off hours and other inquiries please email your question to\u00a0<a href=\"mailto:comhelp@bu.edu\">comhelp@bu.edu<\/a>\u00a0and we will make sure your message reaches the right department!<\/p>\n\n\n<div class=\"linked-list\">\n\t\t\t<h3 class=\"linked-list__title\">Helpful Resource Pages<\/h3>\n\t\t\n\t<ul class=\"linked-list__list\">\n\t\t\t\t\t<li class=\"linked-list__item\">\n\t\t\t\t<a class=\"linked-list__link\" href=\"https:\/\/www.bu.edu\/comtech\/technology-services\/our-facilities\/com-classrooms\">\n\t\t\t\t\tClassroom Profiles\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"linked-list__item\">\n\t\t\t\t<a class=\"linked-list__link\" href=\"https:\/\/www.bu.edu\/comtech\/technology-services\/help\/com-information-technology\/using-classroom-webcams\/\">\n\t\t\t\t\tClassroom Webcams\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"linked-list__item\">\n\t\t\t\t<a class=\"linked-list__link\" href=\"https:\/\/www.bu.edu\/comtech\/technology-services\/help\/com-information-technology\/streaming-movies-and-tv-in-com-classrooms\/\">\n\t\t\t\t\tStreaming Copyrighted Content\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div>\n\n\n\n<p>If you are encountering problems with a classroom\u2019s temperature or space please contact <a href=\"https:\/\/www.bu.edu\/cpo\/request-services\/\">BU Facilities<\/a> at 617-353-2105<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To contact specific departments see the dropdown menu under \u201cHelp&#8221; page. Any questions can be sent to comhelp@bu.edu Malfunctioning Tech?&hellip;<\/p>\n","protected":false},"author":22657,"featured_media":0,"parent":5,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bu_prepress_primary_term":"","_bu_prepress_primary_term_manual":""},"bu-publication":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/pages\/33"}],"collection":[{"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/users\/22657"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/comments?post=33"}],"version-history":[{"count":7,"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/pages\/33\/revisions"}],"predecessor-version":[{"id":988,"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/pages\/33\/revisions\/988"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/pages\/5"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/media?parent=33"}],"wp:term":[{"taxonomy":"bu-publication","embeddable":true,"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/bu-publication?post=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}