{"id":246,"date":"2025-03-19T13:44:49","date_gmt":"2025-03-19T17:44:49","guid":{"rendered":"https:\/\/www.bu.edu\/comtech\/?page_id=246"},"modified":"2025-10-27T16:12:19","modified_gmt":"2025-10-27T20:12:19","slug":"com-information-technology","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/comtech\/technology-services\/help\/com-information-technology\/","title":{"rendered":"COM Information Technology"},"content":{"rendered":"<p>COM IT maintains and offers A\/V and technical support for fourteen general use classrooms and several specialty spaces. All COM classrooms are equipped with AV Systems and MAC or PC Instructor stations.<\/p>\n<p>Location: Room 205 at 640 Commonwealth Ave. 02134<br \/>Hours: 9:00 am to 7:00 pm M-F<br \/>Email: comhelp@bu.edu<br \/>Phone: 617-353-3453<\/p>\n<p>Support for student laptops is provided by COM IT as well as <a href=\"https:\/\/www.bu.edu\/tech\/about\/help-center\/\" rel=\"noopener noreferrer\" target=\"_blank\">BU IS&amp;T<\/a>. In general, COM IT is available to assist students with COM specific technologies while IS&amp;T provides additional generic hardware and software support. Please feel free to contact us\u00a0if you are having issues and we can assist or point you in the right direction for further service.<\/p>\n<h2>Services COM Tech Provides<\/h2>\n<ul>\n<li>COM Software Application Troubleshooting<\/li>\n<li>CFS Fileshare Connection Assistance<\/li>\n<li>BU WiFi Troubleshooting<\/li>\n<li>Printing in COM<\/li>\n<li>External Drive Formatting Assistance<\/li>\n<li>Emergency Computer Accessories\/Dongles<\/li>\n<\/ul>\n<h2>Services BU IS&amp;T Provides<\/h2>\n<ul>\n<li>Application and Operating System Troubleshooting<\/li>\n<li>Virus and Spyware Removal<\/li>\n<li>Operating System Reload<\/li>\n<li>Hardware Diagnosis and Repair<\/li>\n<li>Hardware Upgrades<\/li>\n<\/ul>\n\n\n\t<div\n\t\tclass=\"wp-block-bu-collapsible js-wp-block-bu-collapsible is-open icon-style-plus-minus is-style-plain\"\n\t\tstyle=\"\"\n\t\tid=\"bu-collapsible-68407676\"\n\t\tdata-default-open=\"true\"\n\t>\n\t\t<h3 class=\"bu-collapsible-heading\">\n\t\t\t\t\t\t\t<button class=\"bu-block-collapsible-toggle js-bu-block-collapsible-toggle\" id=\"bu-collapsible-68407676-toggle\">\n\t\t\t\t\tMore Resources from COM IT\t\t\t\t<\/button>\n\t\t\t\t\t<\/h3>\n\t\t\t\t<div class=\"bu-block-collapsible-content js-bu-block-collapsible-content\" id=\"bu-collapsible-68407676-panel\">\n\t\t\t\n\n<ul><li><a href=\"https:\/\/www.bu.edu\/comtech\/technology-services\/help\/com-information-technology\/using-classroom-webcams\/\">Using Classroom Webcams<\/a><\/li><li><a href=\"https:\/\/www.bu.edu\/comtech\/technology-services\/help\/com-information-technology\/streaming-movies-and-tv-in-com-classrooms\/\">Streaming Movies and TV in Classrooms<\/a><\/li><li><a href=\"https:\/\/www.bu.edu\/comtech\/technology-services\/help\/com-information-technology\/laptops-and-adapters\/\">Laptops and Adapters<\/a><\/li><li><a href=\"https:\/\/www.bu.edu\/comtech\/2025\/04\/25\/personal-laptops\/\">Personal Laptops<\/a><\/li><\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>COM IT maintains and offers A\/V and technical support for fourteen general use classrooms and several specialty spaces. All COM&hellip;<\/p>\n","protected":false},"author":22657,"featured_media":0,"parent":33,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bu_prepress_primary_term":"","_bu_prepress_primary_term_manual":""},"bu-publication":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/pages\/246"}],"collection":[{"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/users\/22657"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/comments?post=246"}],"version-history":[{"count":19,"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/pages\/246\/revisions"}],"predecessor-version":[{"id":991,"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/pages\/246\/revisions\/991"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/pages\/33"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/media?parent=246"}],"wp:term":[{"taxonomy":"bu-publication","embeddable":true,"href":"https:\/\/www.bu.edu\/comtech\/wp-json\/wp\/v2\/bu-publication?post=246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}