In furtherance of our mission and activities, the Compliance Services Office endeavors to be knowledgeable, responsive, and ethical.<\/p>\n
Office Activities<\/h2>\n
Compliance Services is a resource for the entire Boston University community. The Compliance Services Office supports the\u00a0<\/span>departments with primary responsibility<\/a>\u00a0for compliance and coordinates the University\u2019s efforts to meet these obligations efficiently and effectively. Compliance Services is available to assist all members of the University community in\u00a0<\/span>clarifying obligations<\/a>, assessing risk and prioritizing compliance projects, developing and providing training, maintaining lines of communication that allow anyone to\u00a0<\/span>report a concern<\/a>,\u00a0<\/span>monitoring and assessing<\/a>\u00a0compliance efforts, and taking corrective action as necessary to address concerns.<\/span><\/p>\n Maintain a University-wide\u00a0<\/span>Compliance Program<\/a>\u00a0<\/span>committed to meeting the legal obligations\u00a0<\/span>more efficiently and effectively through a C<\/span>ompliance Framework\u00a0for communicating about and tackling compliance. The Framework includes six components: (1) clarifying obligations; (2) establishing priorities; (3) develop procedures; (4) provide training; (5) report and investigate concerns; and (6) monitor and correct course.<\/span><\/p>\n <\/div>\n<\/div>\n\n <\/div>\n<\/div>\n\n Facilitate and oversee the University\u2019s annual conflict of interest disclosure process pursuant to the\u00a0<\/span>Conflict of Interest Policy<\/a>\u00a0<\/span>governing financial, family, and organizational conflicts, and implement management plans as necessary.<\/p>\n <\/div>\n<\/div>\n\n <\/p>\n Oversee and facilitate the University\u2019s\u00a0<\/span>Ethics and Compliance Hotline\u00a0<\/span><\/strong>and assist with other non-Hotline reports made to the Compliance Services Office through email, phone, and referrals. CSO also consults on all investigations, prepares investigation reports, conducts some investigations, and prepares responses provided to the reporter at case closure.<\/span><\/p>\n <\/div>\n<\/div>\n\n Maintain the University\u2019s central policy website\u00a0<\/span>www.bu.edu\/policies<\/a>\u00a0and identify policy gaps, facilitate updates to existing policies with Policy owners as needed, monitor policy changes, provide information about the Policy and Procedure governance process, and communicate with the University community about policies.<\/span><\/p>\n <\/div>\n<\/div>\n\n <\/p>\n The Office contributes to these campus compliance obligations and initiatives by coordinating with other offices and stakeholders:<\/span><\/p>\n Contributes to the University-wide Enterprise Risk Management effort that identifies compliance (and other) risks across the University, and works to evaluate and mitigate risks.<\/p>\n <\/div>\n<\/div>\n\n Assists with the implementation and management of the University-wide training on Sexual Misconduct Prevention and Harassment and Discrimination prevention taken by all employees and assists with the implementation of the student training managed by the Health Promotion and Prevention Office. Additionally promotes training and professional development of individuals on campus who have compliance responsibilities, and assists in assessing training gaps, and makes recommendations for future trainings. CSO manages the relationship with the University\u2019s primary training content vendor.<\/span><\/p>\n <\/div>\n<\/div>\n\n <\/div>\n<\/div>\n\n The Compliance Services Office contributes to a variety of compliance projects at the University. The projects can change year-over-year. The projects that CSO has remained consistently involved with for the past several years includes the following:<\/span><\/p>\n <\/div>\n<\/div>\n\n We work with compliance partners across the University to clarify obligations; coordinate compliance activities; support training and other educational efforts; investigate compliance concerns and identify, assess and mitigate risks. To that end, we offer a number of services to help assess and address compliance issues, including:<\/p>\n \u2013\u00a0 Table top exercises:\u00a0 Guided discussion of simulated hypothetical scenarios to clarify roles and responsibilities for responding to incidents. The Compliance Services Office\u00a0partners include the Office of the General Counsel, Internal Audit and Advisory Services,\u00a0 the Director of Health Privacy and Compliance, Research Compliance, Information Security within IS&T, and the Associate Director of Enterprise Risk Management and Planning. We encourage you to reach out to report any compliance concerns or to discuss any questions related to compliance obligations.<\/p>\n Nedra has led Boston University\u2019s Compliance Services Office (CSO) since 2016, providing strategic leadership for university-wide compliance initiatives. CSO serves as a central resource for the Boston University community, partnering across the institution to clarify regulatory obligations, coordinate compliance activities, deliver training and education, investigate concerns, and identify and mitigate risk. As Associate Vice President for Compliance Services, Nedra oversees the office\u2019s core functions as described above on this webpage, including administration of the University\u2019s Ethics and Compliance Hotline, conflict of interest oversight, management of the policies website www.bu.edu\/policies and co-ownership of the policy governance process, contributions to the University’s Enterprise Risk Management program, and oversight and management of many other University compliance initiatives focusing on areas around privacy issues, website accessibility, sexual misconduct prevention and harassment and discrimination prevention training, hazing prevention, employee onboarding, and protection of minors efforts. CSO reports to the Senior Vice President and General Counsel and the Board of Trustees Audit Committee.<\/span><\/p>\n Prior to joining Boston University, Nedra served as Director of Compliance and Ethics for the State University of New York (SUNY) System Administration. In this role, she established, coordinated, and maintained a University-wide Compliance function to serve the SUNY system of campuses, acting as a central resource for individual campus compliance efforts, maintaining the system-wide policy website, and helping with campus training efforts. She also held concurrent roles as system-wide Ethics Officer and Records Management Officer. Earlier in her career, she spent more than seven years in higher education administration at the University of Connecticut School of Law. Nedra earned her undergraduate degree, cum laude, from the University of Connecticut and her J.D. from the University of Connecticut School of Law.<\/span><\/p>\n Send Nedra an email<\/a> Samantha facilitates the daily operations of the Compliance Services Office (CSO) and supports the office\u2019s mission to coordinate the University\u2019s efforts to meet compliance obligations efficiently and effectively, and to foster ethical behavior and a culture of integrity through reinforcement of Boston University\u2019s Code of Ethical Conduct and Conflict of Interest Policy. Samantha supports the Associate Vice President for Compliance Services with furthering the University\u2019s Compliance Program and administering CSO\u2019s core functions, projects, and initiatives in furtherance of its mission. Examples include assisting with investigations, monitoring for new laws and regulations and facilitating University efforts to comply with new obligations, and coordinating with offices around the university to follow up on reports received through CSO.<\/p>\n Samantha has worked for Boston University since 2009. Prior to joining the Compliance Services Office, she was Senior Director of the Office of University Faculty Governance. Samantha is a graduate of Boston University and the University of Toronto. She received her J.D. from Suffolk University Law School and is admitted to the bar of the Commonwealth of Massachusetts.<\/p>\n Send Samantha an email<\/a> Send Shanika an email<\/a> Compliance Services Office Mission Statement The Compliance Services Office coordinates the University\u2019s efforts to meet compliance obligations efficiently and effectively and fosters ethical behavior and a culture of integrity through reinforcement of Boston University\u2019s Code of Ethical Conduct and Conflict of Interest Policy. We fulfill this mission by: Supporting departments with a primary responsibility for compliance, and assisting […]<\/p>\n","protected":false},"author":10360,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"page-templates\/no-sidebars.php","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/compliance\/wp-json\/wp\/v2\/pages\/293"}],"collection":[{"href":"https:\/\/www.bu.edu\/compliance\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/compliance\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/compliance\/wp-json\/wp\/v2\/users\/10360"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/compliance\/wp-json\/wp\/v2\/comments?post=293"}],"version-history":[{"count":51,"href":"https:\/\/www.bu.edu\/compliance\/wp-json\/wp\/v2\/pages\/293\/revisions"}],"predecessor-version":[{"id":4914,"href":"https:\/\/www.bu.edu\/compliance\/wp-json\/wp\/v2\/pages\/293\/revisions\/4914"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/compliance\/wp-json\/wp\/v2\/media?parent=293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Compliance Services Office Core Responsibilities<\/h2>\n
Compliance Program<\/h3>
![\"Compliance](\"\/compliance\/files\/2020\/06\/six-part-framework.jpg\")
<\/a><\/p>\nCompliance Accountability Matrix<\/h3>
![\"Compliance](\"\/compliance\/files\/2026\/03\/Compliance-Accountability-Matrix-Thumbnail-150x150.png\")
<\/a>Maintain a\u00a0<\/span>Compliance Accountability Matrix<\/a>\u00a0and inventory of compliance obligations which includes identifying responsible individuals and units charged with meeting compliance obligations. The matrix establishes campus ownership of compliance obligations in a transparent way.<\/span><\/p>\nConflict of Interest Process and Oversight<\/h3>
![\"Aerial](\"\/compliance\/files\/2026\/03\/Untitled-3-150x150.png\")
<\/a><\/p>\nEthics and Compliance Hotline Oversight and Facilitation<\/h3>
![\""Boston](\"\/compliance\/files\/2026\/03\/Report-your-concerns-terrier-sign-web-e1773179986163-150x150.jpg\")
<\/a><\/p>\nPolicies<\/h3>
![\"Policies](\"\/compliance\/files\/2026\/03\/Policies-Website-Screenshot-Image-150x150.png\")
<\/a><\/p>\nCompliance Services Office Ongoing Activities and Projects<\/h2>\n
Enterprise Risk Management<\/h3>
\n![\"Enterprise](\"\/compliance\/files\/2023\/06\/erm-cycle-with-ERM-150x150.jpg\")
<\/p>\nTraining<\/h3>
![\"Training](\"\/compliance\/files\/2026\/03\/training-150x150.jpg\")
<\/span><\/p>\nOngoing Monitoring<\/h3>
![\"Monitoring](\"\/compliance\/files\/2026\/03\/Ongoing-Monitoring-150x150.jpg\")
CSO works closely with Internal Audit and Advisory Services, the Office of the General Counsel, Research Compliance, and other offices to monitor ongoing compliance efforts and determine resources needed to manage existing, changing, and new compliance obligations. CSO works to identify areas of compliance vulnerability and assists in managing and mitigating these vulnerabilities and risks along with campus compliance partners, and documenting processes.<\/span><\/p>\nContribute to specific compliance obligations and projects<\/h3>
\n
\n
Compliance Services Office Assistance<\/h2>\n
\n\u2013\u00a0 Risk assessments:\u00a0 Discussion with key stakeholders to identify potential compliance gaps of concern and assess the risks presented by those gaps.
\n\u2013\u00a0 After action reviews:\u00a0 Structured review or de-brief process to assess a recent incident, focusing on identifying what went well and what could be improved in responding to a similar
\nincident in the future.<\/p>\n
\nCompliance Services Office Staff<\/h2>\n
Nedra Abbruzzese, Associate Vice President for Compliance Services<\/h3>
![\"Profile](\"\/compliance\/files\/2026\/04\/Nedra-Abbruzzese-Headshot-3.25-636x636.jpg\")
<\/p>\n
\n<\/div>\n<\/div>\n<\/p>\nSamantha Khosla, Compliance Director<\/h3>
![\"Picture](\"\/compliance\/files\/2025\/04\/Samantha-Khosla-0139-e1743448633243-530x636-1-150x150.jpg\")
<\/p>\n
\n<\/div>\n<\/div>\n<\/p>\nShanika Coney, Compliance Coordinator<\/h3>
\n<\/div>\n<\/div>\n<\/p>\n
\n
\n<\/strong>125 Bay State Road, Boston MA 02215
\n(617) 358-8090
\nEmail: comply@bu.edu<\/a>
\nEmail: policy@bu.edu<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"