We are pleased to offer a Back-Up Care benefit through Bright Horizons to BU faculty and staff for children, adults, and elders for planned as well as last-minute circumstances.<\/p>\n
Back-up care services are available to ease some of the concerns you may have about continuity of caregiving for both children and adults. Back-up care is designed to provide alternative care until regular care arrangements can resume. This benefit provides you with a national network of vetted caregivers for children and adults. You have round-the-clock access to services through the web, a mobile app, and by phone.<\/p>\n
As Boston University faculty and staff, this back-up care benefit allows you to continue to provide care for your family members even when your regular care plan is disrupted for any number of reasons.<\/p>\n
Bright Horizons Back-Up Care can be used anytime you need to be at work, but your family member needs assistance or support.<\/p>\n
You and your family member(s) must be registered for Bright Horizons Back-Up Care before you can make a reservation and use the services. We strongly recommend that you register in advance so that you are ready to use the benefit when you need care.<\/p>\n
Register and Reserve Back-Up Care using one of these options:<\/p>\n
The back-up care benefit that you receive may be taxable. Internal Revenue Code allows you to set aside a maximum of $5,000 per calendar year tax free for dependent care assistance. The maximum includes both Dependent Care Flexible Spending Account contributions and the value of any back-up care subsidies. Any amounts that exceed the $5,000 maximum are subject to federal and statement income tax withholding and Social Security and Medicare tax withholding.<\/p>\n
The in-home caregivers are all employed by Bright Horizons or the agencies Bright Horizons has contracted with and they are professionally trained, screened, and credentialed. Experienced in child or geriatric care, caregivers are carefully selected and meet stringent credentialing requirements, pass extensive background checks and screening processes, and are trained in CPR\/First Aid.
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Reservations allow Bright Horizons care consultants to secure the type of care you need, on the specific day(s) that you need care, and also alert the care provider to the specific needs of your family so they are prepared. You can make reservations for back-up care in advance of the date care is needed either online via the Bright Horizons benefit website, through the back-up care mobile app, or by calling the Bright Horizons contact center. When you need to make a reservation for back-up care by phone, a care consultant will ask you a few questions to fully understand your needs, such as information about your family member, when you need care, and the location where care is needed. The care consultant will review potential options with you and make the arrangements with the provider on your behalf. You will then receive a Confirmation of Care email including details of the care arrangements.
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If you are a member of this plan and have a qualifying service, you will need a receipt from Bright Horizons showing the dates of service and service rendered in order to submit the expense for reimbursement. Bright Horizons: Call the toll-free number at 1-877-BH-CARES (242-2737). Care consultants are available 24 hours per day, 7 days a week.<\/p>\n
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