The departments within the Office of the Controller have their own websites, each packed with useful resources and contact information.<\/p>\n
In an effort to serve you better, a<\/span>ll general inquiries for Financial Affairs and Controller Departments should be submitted through our <\/span>Customer Service Portal<\/a>. If you would prefer to connect by phone, please call 617-353-2290 during normal business hours (Monday through Friday from 9am to 5pm).<\/span><\/p>\n Cashier Services<\/a> is responsible for accepting and depositing all non-student check, cash and credit card payments made to the University.<\/p>\n The Collection Department<\/a> is responsible for all Boston University-related receivables, including student loans and accounts.<\/p>\n General Accounting and Financial Reporting<\/a> keeps a check on BU\u2019s financial health. Its experts are responsible for the integrity of the University\u2019s accounting records and policies.<\/p>\n Miscellaneous Receivables<\/a> can assist Boston University departments in processing invoices for sales and services rendered by University departments to external entities.<\/p>\n Payroll\u2019s<\/a> experts can help BU employees with questions about their checks, from direct deposits to understanding healthcare and tax deductions. Payroll also provides payroll advice for schools and departments.<\/p>\n The Office of Research Financial Operations (RFO) is responsible for timely and accurate sponsored research billing, collection of accounts receivables, processing of payments received for sponsored research and miscellaneous receivables, indirect cost rate calculation and negotiations with the federal government as well as the management of moveable capital equipment.\u00a0 The departments within the Office of Research Financial Operations<\/a> are Cash Management, Facilities Cost Analysis, Miscellaneous Receivables<\/a> and Property Management<\/a>.<\/span><\/p>\nCashier Services<\/h3>\n
Collection Department<\/h3>\n
General Accounting and Financial Reporting<\/h3>\n
Miscellaneous Receivables<\/h3>\n
Payroll<\/h3>\n
Research Financial Operations<\/h3>\n
Student Accounting Services<\/h3>\n