{"id":102,"date":"2009-03-11T10:03:59","date_gmt":"2009-03-11T15:03:59","guid":{"rendered":"http:\/\/www.bu.edu\/vpfa\/?page_id=434"},"modified":"2024-01-19T16:42:26","modified_gmt":"2024-01-19T21:42:26","slug":"collections-department","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/cfo\/controller\/departments\/collections-department\/","title":{"rendered":"Welcome to the Collection Department"},"content":{"rendered":"<h4>We collect all Boston University-related receivables, including student loans and accounts.<\/h4>\n<h3>Contact Us<\/h3>\n<p>If you have a question or want to find out more about our work, please call 617-353-4100. You can also e-mail <a href=\"mailto:collectn@bu.edu\">collectn@bu.edu<\/a>.<\/p>\n<p><span>In an effort to serve you better, a<\/span><span>ll general inquiries for Financial Affairs should be submitted through our <\/span><a aria-label=\"Link Customer Service Portal\" title=\"https:\/\/bu.service-now.com\/fa\" href=\"https:\/\/bu.service-now.com\/fa\" rel=\"noopener noreferrer\" target=\"_blank\" tabindex=\"-1\">Customer Service Portal<\/a><span>. If you would prefer to connect by phone, please call Collections at\u00a0 617-353-4100. If you are unable to reach someone at that number, please contact Financial Affairs Administration at 617-353-2290 during normal business hours (Monday through Friday from 9am to 5pm).<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>About Us<\/h3>\n<h4><span>View Our Organization Charts<\/span><\/h4>\n<ul>\n<li><a href=\"\/cfo\/files\/2024\/01\/Financial-Affairs-Leadership-Jan_2024.pdf\">Financial Affairs Senior Leadership (Available to General Public)<\/a><\/li>\n<li><a href=\"\/cfo\/files\/__restricted\/financial-affairs-staff\/Financial-Affairs-Org-Overview-Jan-2024.pdf\">Financial Affairs Staff (Kerberos Login Required)<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>We collect all Boston University-related receivables, including student loans and accounts. Contact Us If you have a question or want to find out more about our work, please call 617-353-4100. You can also e-mail collectn@bu.edu. In an effort to serve you better, all general inquiries for Financial Affairs should be submitted through our Customer Service [&hellip;]<\/p>\n","protected":false},"author":1386,"featured_media":0,"parent":96,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/cfo\/wp-json\/wp\/v2\/pages\/102"}],"collection":[{"href":"https:\/\/www.bu.edu\/cfo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/cfo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/cfo\/wp-json\/wp\/v2\/users\/1386"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/cfo\/wp-json\/wp\/v2\/comments?post=102"}],"version-history":[{"count":19,"href":"https:\/\/www.bu.edu\/cfo\/wp-json\/wp\/v2\/pages\/102\/revisions"}],"predecessor-version":[{"id":11409,"href":"https:\/\/www.bu.edu\/cfo\/wp-json\/wp\/v2\/pages\/102\/revisions\/11409"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/cfo\/wp-json\/wp\/v2\/pages\/96"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/cfo\/wp-json\/wp\/v2\/media?parent=102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}