In an effort to serve you better, all general inquiries for Financial Affairs should be submitted through our Customer Service Portal. If you would prefer to connect with a Financial Affairs representative by phone, please call 617-353-2290 during normal business hours (Monday through Friday from 9am to 5pm).

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Our address is: Boston University, Financial Affairs & Treasurer, 881 Commonwealth Avenue, 4th Floor, Boston, MA 02215.

Office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m.

* Please proceed through the main door on the 4th floor, walk past the Cashier windows and proceed left down the hall to the third door on the left, which is our main reception area. Please then see our administrative assistant at the window, who will get in contact with the staff member whom you wish to see or with whom you have an appointment.

For directions to our offices, click on the interactive Boston University Maps.

Access to the fourth floor is currently restricted, Please call 617-353-2290 for access, if your BU ID does not open the door.