{"id":749,"date":"2015-05-20T14:32:39","date_gmt":"2015-05-20T18:32:39","guid":{"rendered":"https:\/\/www.bu.edu\/bhr\/?page_id=749"},"modified":"2025-04-08T12:18:01","modified_gmt":"2025-04-08T16:18:01","slug":"749-2","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/bhr\/","title":{"rendered":"Stay Connected with Boston Hospitality Review and Experience Innovation"},"content":{"rendered":"

Boston Hospitality Review (BHR) is all about experience innovation within hospitality. Each edition features emerging perspectives on a wide range of issues from industry practitioners and academics. From how hospitality is rapidly evolving to the latest trends, Boston Hospitality Review is the online resource for advancing hospitality together.<\/p>\n

The BHR Experience Innovation Edition II –
\nSpring 2025<\/b><\/span><\/h3>\n

Read the Dean’s Letter<\/a> – By\u00a0Arun Upneja, Ph.D.<\/a><\/span>, Dean, Boston University School of Hospitality Administration<\/strong><\/p>\n

Read the Editor’s Letter<\/a> – By\u00a0Jonathan Katz<\/a><\/span>, Lecturer, Director of Strategic Branding and Global Experience,\u00a0<\/span><\/span><\/span>Interim Chair of Undergraduate Programs,\u00a0<\/span><\/span><\/span>Boston University School of Hospitality Administration<\/span><\/span><\/strong><\/p>\n

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Creating Memorable Experiences in Hospitality: An Interview with Stacy Moscatelli, CEO of Original X Productions<\/a><\/h3>\n

Stacy Moscatelli<\/span><\/strong><\/a><\/span>, <\/span><\/strong><\/span><\/span><\/span>Chief Executive Officer of<\/span>\u00a0<\/span><\/strong>Original X Productions<\/strong>, explores themed entertainment experiences like <\/span><\/span>Friends<\/span><\/span> and <\/span><\/span>Harry Potter: Magic at Play<\/span><\/span>.<\/span><\/span><\/span><\/p>\n

Read More<\/a><\/p>\n

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The Sweet Spot of Hospitality: An Interview with Jenn Bouchard, Chief People Officer at the Museum of Ice Cream<\/a><\/h3>\n

Jenn Bouchard<\/strong><\/a><\/span>,<\/span> <\/span><\/strong><\/span><\/span><\/span>Chief People Officer of Museum of Ice Cream<\/strong>, delves into crafting joyful, playful guest experiences and fostering a culture of engagement.<\/span><\/span><\/span><\/p>\n

Read More<\/a><\/p>\n

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A Perfect Match: An Interview with DJ Bosse and Chef Christopher Coombs of Bosse \u2013 A Premier Pickledom Experience<\/a><\/h3>\n

Chris Coombs & DJ Bose<\/strong><\/a><\/span>,<\/span> <\/span><\/strong><\/span><\/span><\/span><\/strong>Co-Founders of Bosse<\/strong>, discuss the fusion of food, sport, and social interaction in hospitality.<\/span><\/span><\/span><\/p>\n

Read More<\/a><\/p>\n

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Prescribing Hospitality for International Patient Services: An Interview with Karen Lemaire<\/a><\/h3>\n

Karen Lemaire<\/strong><\/a><\/span>,<\/span> <\/span><\/strong><\/span><\/span><\/span><\/strong>Vice President for International Patient Services, Mass General Brigham<\/strong>, reflects on the\u00a0intersection of hospitality and healthcare for international patient care.<\/span><\/span><\/span><\/p>\n

Read More<\/a><\/p>\n

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Stimulating Wonder: A Conversation with Chris Cloud from the WNDR Museum<\/a><\/h3>\n

Chris Cloud<\/strong><\/a><\/span>,<\/span> <\/span><\/strong><\/span><\/span><\/span><\/strong>Senior Director of Brand Engagement<\/strong>, on how immersive experiences and technology redefine hospitality and visitor engagement.<\/span><\/span><\/span><\/p>\n

Read More<\/a><\/p>\n

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Taking Off with Customer Experience: An Interview with Jennifer Schwierzke from United Airlines<\/a><\/h3>\n

Jennifer Schwierzke<\/strong><\/a><\/span>,<\/span> <\/span><\/strong><\/span><\/span><\/span><\/strong>Vice President of Customer Strategy and Innovation, United Airlines<\/strong>, reveals how innovation and customer-centric strategies elevate airline hospitality.<\/span><\/span><\/span><\/p>\n

Read More<\/a><\/p>\n

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CEO Kevin Brown on How a Culture of Caring Is the Key Ingredient to Lettuce Entertain You\u2019s Success<\/a><\/h3>\n

Kevin Brown<\/span><\/strong><\/a><\/span>, <\/span><\/strong><\/span><\/span><\/span>Chief Executive Officer of<\/span>\u00a0<\/span><\/strong>Lettuce Entertain You<\/strong>, highlights\u00a0how a people-first philosophy drives success in the restaurant industry.<\/span><\/span><\/span><\/p>\n

Read More<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Boston Hospitality Review (BHR) is all about experience innovation within hospitality. Each edition features emerging perspectives on a wide range of issues from industry practitioners and academics. From how hospitality is rapidly evolving to the latest trends, Boston Hospitality Review is the online resource for advancing hospitality together. The BHR Experience Innovation Edition II – […]<\/p>\n","protected":false},"author":8874,"featured_media":10790,"parent":0,"menu_order":25,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/bhr\/wp-json\/wp\/v2\/pages\/749"}],"collection":[{"href":"https:\/\/www.bu.edu\/bhr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/bhr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/bhr\/wp-json\/wp\/v2\/users\/8874"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/bhr\/wp-json\/wp\/v2\/comments?post=749"}],"version-history":[{"count":60,"href":"https:\/\/www.bu.edu\/bhr\/wp-json\/wp\/v2\/pages\/749\/revisions"}],"predecessor-version":[{"id":12094,"href":"https:\/\/www.bu.edu\/bhr\/wp-json\/wp\/v2\/pages\/749\/revisions\/12094"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/bhr\/wp-json\/wp\/v2\/media\/10790"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/bhr\/wp-json\/wp\/v2\/media?parent=749"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}