{"id":1981,"date":"2015-10-07T16:33:10","date_gmt":"2015-10-07T20:33:10","guid":{"rendered":"https:\/\/www.bu.edu\/bhr\/?page_id=1981"},"modified":"2024-05-10T10:31:19","modified_gmt":"2024-05-10T14:31:19","slug":"pdf-archives","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/bhr\/archives\/pdf-archives\/","title":{"rendered":"PDF Archives"},"content":{"rendered":"

December 2022<\/h3>
<\/p>\n

The Air We Eat<\/a><\/p>\n

Mindful Chocolate and Other Adventures in Olfaction<\/a><\/p>\n

Digitizing Food by Digitizing Scent<\/a><\/p>\n

Eating Well by Breathing Well<\/a><\/p>\n

The Future of Food is a Berry<\/p>\n

<\/div>\n<\/div>\n\n

October 2022<\/h3>
<\/p>\n

Digital Marketing: Enabling Brands to Connect with Consumers through Emotion<\/a><\/p>\n

What are the Implications of Service Robots in Hospitality for Consumers?<\/a><\/p>\n

How to Avoid Sustainability Marketing Myopia<\/a><\/p>\n

<\/div>\n<\/div>\n\n

July 2022<\/h3>
<\/p>\n

Social Media and Wellbeing: Cause for Concern<\/a><\/p>\n

Non-Fungible Tokens: A Digital Weapon for Hospitality?<\/a><\/p>\n

Inclusive Marketing: Building a Loyal Customer Base Through Accessible Digital and Physical Experiences<\/a><\/p>\n

<\/div>\n<\/div>\n\n

June 2022<\/h3>
<\/p>\n

Hospitality\u2019s Immense Opportunity in the New Senior Living<\/a><\/p>\n

It\u2019s Time to Rebrand Senior Living<\/a><\/p>\n

Digital Marketing Strategies in the Senior Housing Industry: New Ways to Reach Prospective Residents<\/a><\/p>\n

Active Adult Housing: Back to the Future<\/a><\/p>\n

It\u2019s About the Journey… The Resident\u2019s Journey<\/a><\/p>\n

Senior Living: The Next Iteration<\/a><\/p>\n

<\/div>\n<\/div>\n\n

May 2022<\/h3>
<\/p>\n

Dear Executive, Do You Believe in . . . Magic?<\/a><\/p>\n

Rebuilding Better: Fostering a Restaurant Industry in Service of Employees<\/a><\/p>\n

What is the Recipe for Leading Successful Creative Restaurants?<\/a><\/p>\n

A Guide To Rethinking and Reimaging Your Restaurant<\/a><\/p>\n

Global Organizational Strategy: A Framework for Leading Hospitality in Times of Crisis<\/a><\/p>\n

Cultivating Hospitality Leadership Identities<\/a><\/a><\/p>\n

Lessons I Learned During the Pandemic<\/a><\/p>\n

How Three Global Hospitality Companies Led With a Clear Vision<\/a><\/p>\n

<\/div>\n<\/div>\n\n

April 2022<\/h3>
<\/p>\n

Hotel Transaction and Valuation – What to Expect in 2022?<\/a><\/p>\n

RevPAR May Be Back This Year, But the Industry Looks Much Different Than It Used To<\/a><\/p>\n

A Guide To Developing Wellness Real Estate<\/a><\/p>\n

<\/div>\n<\/div>\n\n

March 2022<\/h3>
<\/p>\n

The Transformative Power of Education: Engaging the Minds, Hearts, and Hands of the Next Generation of Leaders<\/a><\/p>\n

From \u201cLittle Professor\u201d to My Strongest Advocate<\/a><\/p>\n

My Unique Ph.D. Path to a Limitless Existence as a Scholar<\/a><\/p>\n

From Psychology to Hospitality: My Journey as a Professor in a Hospitality Management Program<\/a><\/p>\n

Around the World From Student to Professor<\/a><\/p>\n

<\/div>\n<\/div>\n\n

December 2021<\/h3>
<\/p>\n

Identifying When a Customer is Lost?<\/a><\/p>\n

From Performance Media To Media Performance<\/a><\/p>\n

The Value of Analytics in a Post-Covid World<\/a><\/p>\n

How Consumer Perceptions Affect Ethnic Restaurant Location Patterns<\/a><\/p>\n

Using Analytics to Identify How Restaurant CEO Overconfidence Affects Performance<\/a><\/p>\n

Is There an Optimal Price for Group Rates?<\/a><\/p>\n

<\/div>\n<\/div>\n\n

November 2021<\/h3>
<\/p>\n

To Green or Not To Green? A Guide for Small Hotel Properties<\/a><\/p>\n

Does Corporate Social Responsibility Matter During Crises?<\/a><\/p>\n

The Impact of Corporate Social Responsibility on Firm Performance: Does the Life Cycle Stage of a Firm and its Corporate Governance Structure Matter?<\/a><\/p>\n

Corporate Social Responsibility during Covid-19: The Clean Zone Initiative in South Korea<\/a><\/p>\n

How Different Are Corporate Social Responsibility and Corporate Governance in Today\u2019s Business Environment?<\/a><\/p>\n

Restaurants Can Innovate and Recover From the Covid-19 Pandemic<\/a><\/p>\n

What Leads to Recognition for Diversity?<\/a><\/p>\n

<\/div>\n<\/div>\n\n

October 2021<\/h3>
<\/p>\n

Influencer Marketing: A Comparison of Traditional Celebrity, Social Media Influencer, and AI Influencer<\/a><\/p>\n

Sustainable Loyalty Reward Management Through Loyalty Reward Donation<\/a><\/p>\n

Service Interactions in the New Light of Hospitality<\/a><\/p>\n

The Rise of Service Robots in the Hospitality Industry: Some Actionable Insights<\/a><\/p>\n

The Restaurant Social Servicescape: Current Perspectives and Future Considerations<\/a><\/p>\n

Digital Trail Development Opportunities for Tourism and Hospitality: Lessons from Ireland<\/a><\/p>\n

The Restaurant of the Future: Blending the Tech and Touch in a Post-Covid World?<\/a><\/p>\n

Creating Enchanted Customer Experiences<\/a><\/p>\n

Beyond Empty Branding: Creating Meaningful Brands in a Post-Covid World \u2013 Insights for Hospitality Practitioners<\/a><\/p>\n

Instant Messaging Apps in Hotels: A Perfect Solution to Guests\u2019 Communicative Needs?<\/a><\/p>\n

Digital Transformation in the Hospitality Industry<\/a><\/p>\n

<\/div>\n<\/div>\n\n

September 2021<\/h3>
<\/p>\n

L\u2019Importance du G\u00e9omarketing<\/a><\/p>\n

Il cambiamento nella realt\u00e0 digitale: proteggere il pubblico dalle Fake News<\/a><\/p>\n

Have Restaurants Altered Their Social Media Approach?<\/a><\/p>\n

Marketing Accountability: A Holistic Approach<\/a><\/p>\n

The Change in Digital Reality: Protecting Consumers from Fake News<\/a><\/p>\n

Incorporating Artificial Intelligence into Marketing Efforts<\/a><\/p>\n

Destination Marketing in a Pandemic: How Bermuda Retained Its Relevance and Found Silver Linings<\/a><\/p>\n

The Power of Geo-Targeting<\/a><\/p>\n

<\/div>\n<\/div>\n\n

August 2021<\/h3>
<\/p>\n

The Hospitality Digital Toolbox for a New Normal<\/a><\/p>\n

As the Digital Cookie Crumbles: Hospitality Marketing Survival in a Cookie-less World<\/a><\/p>\n

Privacy and the Need to Change Marketing: A Digital Landscape War<\/a><\/p>\n

Privacy Policies Outside the US and Effective Digital Marketing<\/a><\/p>\n

TikTok: Legitimate Marketing Platform or Deceptive Advertising Medium?<\/a><\/p>\n

Apple\u2019s Attack on Email Marketing: Is It Helping Push the Industry Forward?<\/a><\/p>\n

Digital Done Differently: Lessons for the Future<\/a><\/p>\n

<\/div>\n<\/div>\n\n

July 2021<\/h3>
<\/p>\n

Forecasting Daily Demand for Hotel Occupancy Levels: An Empirical Application<\/a><\/p>\n

Traveler Booking Windows and Revenue Management Forecasting<\/a><\/p>\n

Consumers vs. Revenue Managers? The Case of Cancellations and No Shows<\/a><\/p>\n

Is Machine Learning a Magic Wand?<\/a><\/p>\n

Efficiency: The Next Frontier of Hotel Revenue Management<\/a><\/p>\n

<\/div>\n<\/div>\n\n

June 2021<\/h3>
<\/p>\n

Hotel Operator Types in the Digital Era<\/a><\/p>\n

Hotels in Financial Distress and Their Resolution<\/a><\/p>\n

Impact of COVID-19 on the Hospitality Industry and Implication for Operations and Asset Management<\/a><\/p>\n

Asset-light Business Model: Strategies for Hotels During the Pandemic<\/a><\/p>\n

TMT Gender Diversity in the Hospitality Industry: Insights Regarding Performance Implications<\/a><\/p>\n

DeFi Everything Soon?<\/a><\/p>\n

Reasons for Going from Public to Private and the Premium Puzzle of Restaurant Firms<\/a><\/p>\n

<\/div>\n<\/div>\n\n

May 2021<\/h3>
<\/p>\n

Tools for Leaders to Accelerate Experience Innovation<\/a><\/p>\n

From War to Recovery: A Lesson From Churchill<\/a><\/p>\n

How to Unlock Creative Solutions Through First Principles Thinking<\/a><\/p>\n

Leading Employee Performance Reviews Skillfully and with Care<\/a><\/p>\n

5 Skills for Leadership in the New Era of Hospitality<\/a><\/p>\n

Inclusive Leadership for a 21st Century Hospitality Workplace<\/a><\/p>\n

Memo to Leaders: \u201cEnchanted\u201d Marketplaces and Workspaces are on the Horizon<\/a><\/p>\n

<\/div>\n<\/div>\n\n

April 2021<\/h3>
<\/p>\n

Projecting Economic Cycles in the Lodging Industry<\/a><\/p>\n

Seniors Housing 101: Where Are We Now & Where Do We Go from Here?<\/a><\/p>\n

Closing Lodging Transactions through COVID: An Overview of The Hospitality Real Estate Finance Markets<\/a><\/p>\n

Asset Management for a Changing World: Learnings and Strategies from the Pandemic<\/a><\/p>\n

COVID-19\u2019s Impact on the U.S. Hotel Sale Transaction Market<\/a><\/p>\n

B&Bs on Cape Cod: Is the Current Operating Model Sustainable?<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Special Edition: COVID-19<\/h3>
<\/p>\n

Five Actions that Increase Organizational Performance: Insights from Three Hospitality Leaders<\/a><\/p>\n

Sleeping Under the Stars in Style: An Overview of Glamping<\/a><\/p>\n

On Climate Crisis: Are We Doing Too Little, Too Late?<\/a><\/p>\n

It\u2019s 2020 and Restaurant Strategy Has Just Been Changed Forever: Convenience Seekers vs. Experience Seekers<\/a><\/p>\n

The Future of the Gaming Industry: Challenges the Next Decade Holds for Casinos<\/a><\/p>\n

Fragments of The Past: The Art of Naming Dishes<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Winter 2019, V7, Issue 1<\/h3>
<\/p>\n

Training:<\/strong> The Necessity of Error Management Training in the Hospitality Industry<\/a><\/p>\n

Trends:<\/strong> Green Hotels: An Overview<\/a><\/p>\n

Tourism:<\/strong> Panacea or peril? The implications of Neolocalism as a more intrusive form of tourism<\/a><\/p>\n

Restaurants:<\/strong> How Can Single-Unit Restaurants Strive for Powerful Online Presence?<\/a><\/p>\n

Retention:<\/strong> Why Hoteliers Stay and Go: Future Oriented Thinking<\/a><\/p>\n

Service Recovery:<\/strong> Failure is Not Fatal: Actionable Insights on Service Failure and Recovery for the Hospitality Industry<\/a><\/p>\n

Research:<\/strong> A Detailed Study of the Expected and Actual Use of Hotel Amenities<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Fall 2018, V6, Issue 3<\/h3>
<\/p>\n

Trends:<\/strong> Airbnb and the Hotel Industry: The Past, Present, and Future of Sales, Marketing, Branding, and Revenue Management<\/a><\/p>\n

History, Trends, Restaurants:<\/strong> Creating Community One Meal at a Time<\/a><\/p>\n

Industry:<\/strong> Restaurant Delivery: Are the “ODP” the Industry’s “OTA”? Part I & II<\/a><\/p>\n

Technology:<\/strong> My Head in the Clouds (Computing): A Case Study of a Restaurant Group Embracing Off-site Technology<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Spring 2018, V6, Issue 2<\/h3>
<\/p>\n

Sustainability:<\/strong> Sustainability in Hospitality? How Legality and Authenticity Impact the Rationale for Integrating Sustainable Practices<\/a><\/p>\n

Technology:<\/strong> The Digital Future of the Tourism & Hospitality Industry<\/a><\/p>\n

Marketing:<\/strong> Cutting Through the Online Hospitality Clutter, Part II: Best Practices for Paid Digital Marketing<\/a><\/p>\n

Education:<\/strong> Blending Theory and Practice: Experiential Learning in Hospitality Curriculum<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Winter 2018, V6, Issue 1<\/h3>
<\/p>\n

Technology:<\/strong> Blockchain Technology & its Implications for the Hospitality Industry<\/a><\/p>\n

Sharing Economy:<\/strong> How Does my Neighbor Feel About my Airbnb?<\/a><\/p>\n

Leadership:<\/strong> 5 Keys to Successful Hospitality Leadership<\/a><\/p>\n

Marketing:<\/strong> Cutting Through the Online Hospitality Clutter: 10 Best Practices for Organic Visibility<\/a><\/p>\n

Branding:<\/strong> When is a Group a Chain, and a Chain a Brand?<\/a><\/p>\n

Dining:<\/strong> A la Carte Dining in a Banquet Setting: Is it Feasible?<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Fall 2017, V5, Issue 3<\/h3>
<\/p>\n

Design:<\/strong> A Place for Everything and Everything in Its Place: The Application of Feng Shui to Hotels<\/span><\/a><\/p>\n

Sharing Economy:<\/strong> The hotel industry\u2019s Achilles Heel? Quantifying the negative impacts of Airbnb on Boston\u2019s hotel performance<\/span><\/a><\/p>\n

History:<\/strong> Fragments of the Past: The Exchange Buffet, Building a Business on Trust for 78 Years<\/span><\/a><\/p>\n

Theory:<\/strong> “The Six Touchstones” A Model for Hospitality Students<\/a><\/p>\n

Hotels:<\/strong> A (Diamond) Cut Above the Rest: Improving Hotel Operations Based on TripAdvisor Rating Attributes<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Spring 2017, V5, Issue 2<\/h3>
<\/p>\n

Sharing Economy:<\/strong> Comparing apples and oranges? Examining the impact of Airbnb on hotel performance in Boston<\/a><\/p>\n

Hotels:<\/strong> Hotel Brand Websites, OTA\u2019s, Meta Search and Wholesalers: A Distribution Dilemma Within The Industry<\/a><\/p>\n

Healthscapes:<\/strong> Hospitality Healthscapes: The New Standard for Making Hospitals More Hospitable<\/a><\/p>\n

Sharing Economy Pricing:<\/strong> What do guests value most in Airbnb accommodations? An application of the hedonic pricing approach<\/a><\/p>\n

History:<\/strong> A Fragment of the Past: The System of Hotel Front Office Racks<\/a><\/p>\n

Trends:<\/strong> Change in the Hospitality Industry: New Paradigms, Frames, and Perspectives<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Winter 2017, V5, Issue 1<\/h3>
<\/p>\n

Consumer Trends:<\/strong> “Hold on, I have to post this on Instagram”: Trends, Talk, and Transactions of the Experiential Consumer<\/a><\/p>\n

Restaurants:<\/strong> Kitchen Organization in Full-Service Restaurants: Reducing Heat and Stress <\/a><\/p>\n

Human Resources:<\/strong> Family, Team or Something Else? <\/a><\/p>\n

History:<\/strong> Sisters in Restaurant Success: A History of the Maramor<\/a><\/p>\n

Marketing:<\/strong> Rules of Engagement: Building Brand Relationships<\/a><\/p>\n

Finance:<\/strong> C-corporation Hotels vs. Hotel-REITs: A Theoretical and Practical Comparison<\/a><\/p>\n

Corporate Responsibility:<\/strong> Corporate Social Responsibility in Hospitality<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Fall 2016, V4, Issue 3<\/h3>
<\/p>\n

Management:<\/strong> The Heart of Successful Hotels: Going Beyond the Monopoly Game Strategy <\/a><\/p>\n

Branding:<\/strong> Hospitality Branding in the Age of the Millennial<\/a><\/p>\n

Marketing & History:<\/strong> The Unreal Thing: Faux History at Disney<\/a><\/p>\n

Event Management:<\/strong> An Insider’s Look at the 2016 Philadelphia Democratic National Convention: Hospitality and Inclusion at Work<\/a><\/p>\n

History & Tech:<\/strong> Fragments of the Past<\/a><\/p>\n

Restaurants:<\/strong> In 2017 What Will a Restaurant Actually Be? A New Taxonomy<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Spring 2016, V4, Issue 2<\/h3>
<\/p>\n

Update: <\/strong><\/a>Understanding the Momentum and Motivations of Foreign Investors in U.S. Hospitality<\/a><\/p>\n

Sharing Economy: <\/strong><\/a>Creating Memorable Experiences: How hotels can fight back against Airbnb and other sharing economy providers<\/a><\/p>\n

Marketing: <\/strong><\/a>Rebranding Before the Digital Age: 4 Strategies Used by the Sheraton New York and Hotel Towers During the 1992 Democratic National Convention<\/a><\/p>\n

Research: <\/strong><\/span><\/a>Federal Minimum Wage Debate: Are Gubernatorial Politics Behind a Hotel Line Employee Wage?<\/a><\/p>\n

Human Resources: <\/strong><\/span><\/a>Rethinking Substance Use and Abuse Among Hospitality Employees<\/a><\/p>\n

Hostels: <\/strong><\/a>Consumers\u2019 Desires in Hostels Addressing Latent and Explicit Needs in United States Hostels_Emily Horton<\/a>
\n<\/div>\n<\/div>\n\n

Winter 2016, V4, Issue 1<\/h3>
<\/p>\n

Update:<\/strong> The Evolution of Dual-Branded Hotels: How the Marriott\/Starwood Acquisition Enhances Opportunities for Developers<\/a><\/p>\n

Technology:<\/strong> The Making of Airbnb<\/a><\/p>\n

Marketing:<\/strong> Hotel E-Commerce: Navigating the Complex Hospitality Digital Marketing Landscape<\/a><\/p>\n

History & Marketing:<\/strong> Being Lord Grantham: Aristocratic Brand Heritage and the Cunard Transatlantic Crossing<\/a><\/p>\n

Theory:<\/strong> Hospitality Management: Learning, Doing, Knowing<\/a><\/p>\n

Innovation:<\/strong> Disruption from the Inside Out: Innovation in the Restaurant Industry<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Fall 2015, V3, Issue 3<\/h3>
<\/p>\n

Update:<\/strong> U.S. Lodging Industry Update – Q2 2015<\/a><\/p>\n

Trends:<\/strong> Hotel Crowdfunding Grows Up<\/a><\/p>\n

Marketing:<\/strong> Digital Marketing Budgets for Independent Hotels: Continuously Shifting to Remain Competitive in an Online World<\/a><\/p>\n

History:<\/strong> From Patrons to Chefs: A History of Women in Restaurants<\/a><\/p>\n

Design:<\/strong> The Bleacher Bar at Fenway Park: Transforming a Former Indoor Batting Cage Into a Unique Eatery and Bar<\/a><\/p>\n

Case Study:<\/strong> Outrageous<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Summer 2015, V3, Issue 2<\/h3>
<\/p>\n

History:<\/strong> Boston, the Booth Brothers, and the Parker House<\/a><\/p>\n

Development:<\/strong> Airport Hotels: Laying the Foundation for a Synergistic Relationship<\/a><\/p>\n

Research:<\/strong> The Pricing Effects of Heritage at an Iconic Hotel<\/a><\/p>\n

Interview:<\/strong> The Customer is Always Right, Right? A Look at How Yelp Has Taken Hold of the Boston Restaurant Industry<\/a><\/p>\n

Marketing:<\/strong> Search Engine Marketing (SEM) Financial & Competitive Advantages of an Effective Hotel SEM Strategy<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Winter 2015, V3, Issue 1<\/h3>
<\/p>\n

Letter from the editors<\/a><\/p>\n

Update:<\/strong> In Hotels, Health and Spas Equals Wealth<\/a><\/p>\n

Viewpoint:<\/strong> Delivering Food to the Front Door: A New, Or Very Old, Convenience?<\/a><\/p>\n

Interview:<\/strong> I Dream of Doughnuts: One Family\u2019s Sweet Saga of the American Dream<\/a><\/p>\n

Lesson:<\/strong> Product Life Cycle: Moving From Theory to Practice<\/a><\/p>\n

Retrospect:<\/strong> Cunard in Boston<\/a><\/p>\n

Trending:<\/strong> Thoughts: Field Notes on the Future of Food<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Fall 2014, V2, Issue 3<\/h3>
<\/p>\n

Update:<\/strong> Boston Market Hotel Review<\/a><\/p>\n

Research:<\/strong> The Prevalence of Longevity Among Leading Brands<\/a><\/p>\n

Viewpoint:<\/strong> European River Cruising On The Rise Among American Tourists<\/a><\/p>\n

Interview:<\/strong> Building A Spirit of Inclusion: Pan Am and The Cultural Revolution<\/a><\/p>\n

Conceptual:<\/strong> Re-imagining The Hotel Guestroom for The Millennial Business Traveler<\/a><\/p>\n

New Technology:<\/strong> Introducing RevPASH: The Free Webtool Application<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Spring 2014, V2, Issue 2<\/h3>
<\/p>\n

Update:<\/strong> Going to School on University Hotels<\/a><\/p>\n

Trends:<\/strong> The Food Photography Trend: A Discussion of the Popular Trend and Tips on Taking Great Pictures<\/a><\/p>\n

Interview:<\/strong> Back to the Front: Improving Guest Experiences at The Langham, Hong Kong<\/a><\/p>\n

Viewpoint:<\/strong> The Healthy Hotel<\/a><\/p>\n

Projections:<\/strong> Southern New England’s Middle Skill Gap Dilemma for the Hospitality Industry<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Winter 2014, V2, Issue 1<\/h3>
<\/p>\n

Letter from the Editors<\/a><\/p>\n

Update:<\/strong> The Current State of the New England Lodging Market: New England Falls Short of the Nation in 2013 RevPAR Growth<\/a><\/p>\n

Interview:<\/strong> A Conversation with Howard Schultz, CEO of Starbucks<\/a><\/p>\n

Retrospect:<\/strong> Roman Ways: The Endurance of Patterns in Travel and Hospitality from Antiquity<\/a><\/p>\n

Viewpoint:<\/strong> The Fall and Rise of the Travel Agent<\/a><\/p>\n

Practice:<\/strong> Self-Confidence in the Hospitality Industry<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Summer 2013, V1, Issue 4<\/h3>
<\/p>\n

Panel:<\/strong> Hospitality Management: Perspectives from an Industry Advisor<\/a><\/p>\n

Practice:<\/strong> The Four ‘Ps’” of Hospitality Recruiting<\/a><\/p>\n

Impressions:<\/strong> The Morris Nathanson Design Collection<\/a><\/p>\n

Viewpoint:<\/strong> Still Searching for Excellence<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Spring 2013, V1, Issue 3<\/h3>
<\/p>\n

Update:<\/strong> Lodging Update: Providence, Rhode Island<\/a><\/p>\n

Conceptual:<\/strong> Brand Heritage and Heritage Tourism<\/a><\/p>\n

Impressions:<\/strong> The Front Desks of Boston<\/a><\/p>\n

Panel:<\/strong> Defining the New Luxury: Perspectives from Industry Leaders<\/a><\/p>\n

Viewpoint:<\/strong> The Ethics of Hospitality<\/a><\/p>\n

Retrospect:<\/strong> Buffet-Americain<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Winter 2013, V1, Issue 2<\/h3>
<\/p>\n

Update:<\/strong> Lodging Update: Portland, Maine<\/a><\/p>\n

Connections:<\/strong> From Boston to the Balkans: Olmsted’s Emerald Legacy<\/a><\/p>\n

Retrospect:<\/strong> An Important Arrival: The Anatomy of a Vintage Advertisement<\/a><\/p>\n

Application:<\/strong> The Historical Origins of Business Statistics and a Current Application in Lodging Forecasting<\/a><\/p>\n

Viewpoint:<\/strong> Building Hotel Revenues through Tourism<\/a><\/p>\n

Viewpoint:<\/strong> Revisiting the Glass Ceiling: Career Progression for Women in the Hotel Industry<\/a><\/p>\n

<\/div>\n<\/div>\n\n

Fall 2012, V1, Issue 1<\/h3>
<\/p>\n

Editorial:<\/strong> Letter from the Editors<\/a><\/p>\n

Update:<\/strong> Lodging Update: Greater Boston<\/a><\/p>\n

Viewpoint:<\/strong> A Sense of Place<\/a><\/p>\n

Viewpoint:<\/strong> Hospitality Tourism and Politics<\/a><\/p>\n

Impressions:<\/strong> Paris in Boston<\/a><\/p>\n

Conceptual:<\/strong> Cradle of American Hospitality<\/a><\/p>\n

Retrospect:<\/strong> Thompson\u2019s Spa: The Most Famous Lunch Counter in the World<\/a><\/p>\n

Conceptual:<\/strong> The Restaurant as Hybrid: Lean Manufacturer and Service Provider<\/a><\/p>\n

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