University Service Center

Returning from a leave of absence? Need to take a leave? The University Service Center (USC) helps students resolve questions that involve multiple offices.

The USC is located at 881 Commonwealth Avenue, downstairs. There you will find knowledgeable staff who can help you navigate the processes and paperwork required when you want to do something that involves lots of different offices on campus. For instance, if you’re on financial aid and you need to take a medical leave, the USC can steer you through all the steps involved. Staff are available by phone, weekdays from 9 a.m. – 5 p.m. (617-358-1818), and by email (

One of the best things about the USC is that the staff knows so much about how BU works on an administrative level. So if you just don’t know where to go with your question, the USC is a great place to start!

Associate Directors also meet with students on a drop-in basis, or you can schedule an appointment. You can also consult with an Associate Director by phone: 617-358-1818.