Operations Management: Business Process Fundamentals

MET AD 605

This course will provide students with the analytical tools to analyze, manage, and improve manufacturing, service, and business processes. Coverage includes various options to lower operational costs and improve responsiveness to customers' needs, including operating system design, product & service design, capacity analysis & buffering, waiting line optimization, and process quality analysis using statistical approaches. Quantitative methods include application of stochastic simulation, analysis of random outcomes, statistical analysis routines (confidence intervals, hypothesis testing, machine learning), system reliability analysis, and statistical process control. The Deming philosophy of management, Lean operations principles, and Six Sigma process improvement methodologies form the underlying foundation of the course coverage.

FALL 2023 Schedule

Section Instructor Location Schedule Notes
A1 Maleyeff MET 101 M 2:30 pm-5:15 pm

FALL 2023 Schedule

Section Instructor Location Schedule Notes
A2 Saluti EPC 204 T 6:00 pm-8:45 pm

FALL 2023 Schedule

Section Instructor Location Schedule Notes
A3 Cashton FLR 121 W 2:30 pm-5:15 pm

FALL 2023 Schedule

Section Instructor Location Schedule Notes
A4 Cashton FLR 121 W 6:00 pm-8:45 pm

FALL 2023 Schedule

Section Instructor Location Schedule Notes
A5 Courtney FLR 121 R 12:30 pm-3:15 pm

FALL 2023 Schedule

Section Instructor Location Schedule Notes
A6 Saluti MCS B29 R 6:00 pm-8:45 pm

FALL 2023 Schedule

Section Instructor Location Schedule Notes
A7 Saluti PSY B55 T 12:30 pm-3:15 pm

FALL 2023 Schedule

Section Instructor Location Schedule Notes
O1 Gunes Corlu ROOM ARR TBD-TBD On-line course

SPRG 2024 Schedule

Section Instructor Location Schedule Notes
A1 Saluti COM 217 M 2:30 pm-5:15 pm

SPRG 2024 Schedule

Section Instructor Location Schedule Notes
A2 Cashton CAS B06A T 6:00 pm-8:45 pm

SPRG 2024 Schedule

Section Instructor Location Schedule Notes
A3 Maleyeff CAS 208 W 2:30 pm-5:15 pm

SPRG 2024 Schedule

Section Instructor Location Schedule Notes
A4 Courtney FLR 152 R 12:30 pm-3:15 pm

SPRG 2024 Schedule

Section Instructor Location Schedule Notes
A6 Cashton CGS 527 T 12:30 pm-3:15 pm

SPRG 2024 Schedule

Section Instructor Location Schedule Notes
O1 Gunes Corlu ROOM ARR TBD-TBD On-line course

Note: this course was also offered during Summer Term

Note that this information may change at any time. Please visit the Student Link for the most up-to-date course information.