Introduction to Organizational Theory
SPH PM 847
Aligning with evidence-based medicine, evidenced-based management advances decision making from the realm of intuition to scientific study and implementation. Historically, however, there has been limited adoption of evidence-based programs without first changing an organization's culture. This suggests a need to both support "active users of evidence," but also to define which "evidence" is best, mindful that whoever controls the definition of "evidence" holds the power to disrupt the system. With this paradox in mind, the structure and behavior of healthcare organizations can have a major impact on the access, quality, safety, and cost of patient care. In this course, we will review and apply the major organization theory perspectives to address health care planning and action at the: (1) macrolevel - the ways that organizations adapt to various market and environmental factors; the (2) mesolevel - the structures and processes occurring at the level of the organization as a whole or within an organization network; and (3) the microlevel - the internal activities and relationships, such as within teams, inside an organization's boundaries. Particular attention is given to the theory of how organizations function in their changing environments, and in developing the student's ability to conduct theory-based research on health care organizations.
