 Web Browser
Below is a list of our supported web browsers for Blackboard Vista users running Windows. We highly recommend that Windows users download and use
Firefox 3.0 to access Blackboard Vista. We have consistently found that Firefox users encounter fewer issues with Blackboard Vista than those who use other browsers.
Select your browser
 Determine your version of Internet Explorer
- Start Internet Explorer from the start menu or your desktop.
- Click on Help from the browser's main menu.
- Click on the last option, About Internet Explorer.
- In the window that appears, look for the version information.
- If this information contains one of the following;
- "Version: 8.0"
- "Version: 7.0"
- "Version: 6.0", a string of numbers, and then "xpsp_sp2"
You have a compatible version of IE and may proceed to checking Java Settings.
- If this information contains "Version: 6.0", a string of numbers, but does not say "xpsp_sp2", you need to download Service Pack 2 for your Windows operating system from the Microsoft Update Page or download
Firefox 3.0. We would recommend updating to Service Pack 3 after you have updated your operating system to Service Pack 2. Then proceed to checking Java Settings.
- If this information contains "Version: 5.0" or lower, you need to download an updated version of IE (version 6, 7 or 8) from the Microsoft Update Page or download Firefox 3.0. Then proceed to checking Java Settings.
 Determine your version of Mozilla Firefox
- Start Firefox from the start menu or your desktop.
- Click on Help from the main menu.
- Click on the last option, About Mozilla Firefox.
- In the window that appears, look for the version information.
- If this information contains "Version 3.0.x ", you have a compatible verison of Firefox and may proceed to Java Settings.
- If the version number doesn not start with "3.0", you will need to download Firefox 3.0.
- Follow the steps outlined below to prevent Firefox from updating past version 3.0.x as Firefox version 3.5 isn't currently supported for use with Blackboard Vista.
Prevent Firefox from auto-updating
- Click Tools in the Firefox browser's main menu.
- Click Options to open the Firefox Options window.
- Click the Advanced icon.
- Click the Update tab listed below the Advanced icon.
- Clear the check box for Firefox.
- Click the OK button to close out the Firefox Options window.
- Proceed to Java Settings.
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