Boston University Vista

Firewall Set Up

Many computers use a Firewall to block harmful programs and data from their computers. However, Firewalls are also capable of blocking certain aspects of Blackboard Vista, and may need to be configured manually to allow Blackboard Vista to operate.

If you access Blackboard Vista from work

Blackboard Vista users who take courses from their work computers may need to ask their company's technical support personnel to configure the company Firewall. They may not be able to do it themselves. Send a request through the appropriate channels to have the following ports enabled:

Port # TCP or UDP Application
443 TCP liveclassroom.bu.edu
1935 TCP Streaming Video
5038 TCP liveclassroom.bu.edu
5997 TCP liveclassroom.bu.edu
5998 TCP and UDP liveclassroom.bu.edu
5190 TCP and UDP liveclassroom.bu.edu
5191 TCP and UDP liveclassroom.bu.edu
33434 UDP liveclassroom.bu.edu
16384 UDP liveclassroom.bu.edu

Once this is done, you can proceed to the Live Classroom Set Up

If you access Blackboard Vista from home

The default settings of the Windows and Mac OS X built-in Firewalls will not interfere with Blackboard Vista. If you have made adjustments to your computer's built-in Firewall, select your operating system below for further instructions on setting it up for use with Blackboard Vista. If you have third-party Firewall software or have made adjustments to your home router's Firewall, check the manufacturer's documentation for allowing the ports listed above.

Find your Windows system configuration Find your Macintosh system configuration
 
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