"If this fellow from the bank steals documents and puts them on the Web, the reason he or she can do that is because the document is not secured or encrypted." Or it's because he had access to the original paper copy of the document and just scanned it himself. Or maybe he never had any original document and it was a vindictive forgery. In any case their response would make more sense to focus on demonstrating that the leaked information is false (if it is) or convincing consumers of their commitment to improve control over their confidential materials (if it was a real leak) in order to reassert their character, instead of trying to shut down internet sites that will only make people want to find more ways to disseminate the information further.