|
How to initialize a standard voicemail box:
The first time you call the service, you will be asked to set up your mailbox. Detailed voice instructions will guide you through each of these steps. Don't worry if you miss hearing an instruction- each one will be repeated.
1. Dial 3-9999.
The prompts will lead you through the following steps:
2. Press * to enter your mailbox.
3. Dial your personal 7-digit mailbox number.
(The same as your 7-digit telephone number)
4. Wait for the prompt that begins "Since this is the first time you've used the messaging service...", then press the # key when asked.
5. Create a passcode.
Your passcode is a number-from 4 to 10 digits long that keeps your mailbox private and secure. Choose a number you won't forget.
6. Record your name.
7. Record your personal greeting.
Callers will hear this recording when you don't answer. For example, "This is Dan Jones. Please leave your name, number, and a detailed message, and I'll return your call as soon as possible. To speak to someone immediately, press zero now."
8. Record your busy greeting. (OPTIONAL)
Callers will hear this recording when you are on the phone. For example, "This is Dan Jones. I'm currently on the line. Please leave your name, number, and a detailed message, and I'll return your call as soon as possible. To speak to someone immediately, press zero now."
How to program call forwarding:
Before your voice mailbox will start recording messages, you must program the call forwarding on your line. This crucial step must be done at your desk after you have initialized your voice mailbox.
To forward to voicemail when your line is busy:
1. Lift Handset (hear dial tone).
2. Dial 176 (hear special dial tone).
3. Dial 3-9999.
4.Hear confirmation tone.
5. Hang up.
To forward to voicemail when your line is not answered:
1. Lift Handset (hear dial tone).
2. Dial 178 (hear special dial tone).
3. Dial 3-9999.
4. Hear confirmation tone.
5. Hang up.
|
