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Moves, additions, changes and removals
To move lines, add new lines, change existing lines or sets, or remove existing lines and sets, send a requisition to the Office of Telecommunications via campus mail, fax (3-2053), or online requisition.
Please allow 10 business days for standard orders.
Voicemail
To request new standard voicemail boxes, remove voicemail boxes, or make changes to current services (for example, to change a standard voicemail into one with two subs-mailboxes), send a requisition to the Office of Telecommunications via campus mail, fax (3-2053), or online requisition.
When ordering new mailboxes, be sure to include the line that is getting the new mailbox as well a "0-out" number. When a caller reaches voicemail, they must be able to reach a live person by pressing "0" during the voicemail greeting.. The "0-out" number is generally a main departmental number, and must always be answered during business hours, never forwarding to voicemail. For more information about this policy, see the University's Official Voicemail Policy.
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