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Dept. Administrator / Departmental Portal

The Departmental Portal is available to any authorized departmental administrator for viewing monthly telecommunications charges for a department (or departments) through a web browser. Through the Departmental Usage Report, an administrator can view the charges for local and long distance usage charges, monthly recurring charges for lines and equipment, cellular service, and one-time charges for any work order related charges.

A departmental contact can also view Work Orders submitted for his department and Trouble Tickets submitted for his department if the department administrator is set up as a contact who is authorized to view this SERVICES information.

To get set up as a Departmental Administrator, and email from the director of the department must send an email to phone@bu.edu . The director must include the following information in this request: Contact Name, Contact Phone Number and email address, the department numbers for which the contact should be authorized, the type of access required – view bill and/or view workorders/trouble tickets.

A Departmental Administrator must have a Secure ID in order to access the Departmental Portal. If a SecureId is needed, contact your department's Security Administrator
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July 16, 2009