Tech Times

Winter 2012

IS&T Staffer Wins Regional Award Recognizing Outstanding Support

Phil Berenz, Customer Support Specialist at the IT Help Center, has been given the HDI New England Analyst of the Year award, which recognizes outstanding support from first-level technical support analysts.

Phil now has a chance to win the HDI Northeast Region Analyst of the Year. If he wins the regional award, Phil will have the opportunity to go to a conference in April of this year to compete for global recognition.

Phil receiving his HDI award.