SCC Downtime – May 22 – 24, 2017

In order to perform the annual scheduled maintenance at the MGHPCC, there will be a full power outage at the site starting at 9:00am on Monday, May 22 and ending at 9:00am on Wednesday, May 24. This outage impacts the Shared Computing Cluster (SCC) and ATLAS, as well as the Linux Virtual Lab (scc-lite.bu.edu) and…

Boston University and the WannaCry Ransomware Attack

You may have seen news of a widespread global ransomware attack.  We want to make sure our community is aware of the details of the situation, how it affected Boston University, and what we should all be doing to keep our systems and data safe. Cybercriminals released a new piece of malicious software (malware) on…

RESOLVED: All www.bu.edu websites are unavailable.

All www.bu.edu websites were unavailable. Full service has been restored….

Resolved: Web applications and web sites are currently unavailable

Incident Discovery Time: 01:00pm on 04/07/2015 Time of Resolution: 01:45pm on 04/07/2015 Services Impacted: Other – see description Description of Impact Web sites, and Web applications services have been restored. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be a hardware failure. If…

Resolved: Echo360 was unavailable

Incident Discovery Time: 11:06am on 04/02/2015 Time of Resolution: 11:45am on 04/02/2015 Services Impacted: Echo360 – Classroom Recording Service Description of Impact Echo360 was unavailable. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center. Previous Update Incident Discovery Time: 11:06am on 04/02/2015…

Resolved: Blackboard Learn is currently unavailable

Clients will not be able to access Blackboard Learn courses….

Resolved: BU Web Search is currently unavailable

Clients will not be able to use the BU Web Search….

This week! Free shredding and disk/drive destruction for Information Security Week Oct 7-9

As part of the 4th Annual Information Security Awareness Week, IS&T’s Information Security team will be bringing a shredding truck to the locations described below. We will be on hand to accept custody of your paper documents to ensure they are immediately shredded.  In addition, we can assist with the destruction of hard drives, CDs…