For all users, new and old, our staff are here to help you, free of charge, with using the Shared Computing Cluster. We can help you decide which of our systems will best meet your needs and point you to the information you need to get the most out of that system. Also, we can show you how to work with the batch systems, learn our usage policies, and deal with system configuration (memory and cache) and I/O performance issues. Our staff can also aid you by answering general Unix questions, helping you choose and effectively use the right compiler, and helping to improve your code’s performance.
Please don’t hesitate to send email to firstname.lastname@example.org with your questions, bug reports, or to let us know of any problems or difficulties you have in using our systems. We will do everything in our power to help you with your issue.