Follow the instructions on this page to determine which Mac operating system is installed on your computer as well as how much Memory (RAM) is installed.

Determine your MAC operating system and RAM

Operating System

  1. Click on the Apple icon in the upper left hand corner of the screen.
  2. Click on the About this Mac menu option.
    mac-about
  3. A small window will appear with system information. If the window has the words Mac OS X and a version number beginning with either 10.4,10.5 or 10.6 you have a supported operating system and should proceed to the RAM section. If the screen does not have the words Mac OS X or the version number is below 10.4, please proceed to Step # 4 below
    mac-10.5-about-processor
  4. If the About this Mac screen does not contain the words Mac OS X or you see a version number lower than 10.4, you need to upgrade your operating system before attempting to access Blackboard Vista. Please visit the Apple website or your local Apple store to learn about upgrading. For student discounts on computers and software, please visit the Boston University Information Technology IT Help Center. Once you have completed the upgrade, please continue to the RAM section.

RAM

  1. Click on the Apple icon in the upper left hand corner of the screen.
  2. Click on the About this Mac menu option.
    mac-about
  3. A small window will appear with system information.
    mac-10.5-about-memory
  4. If Memory displays a value of 1 GB or greater, you should proceed to check your web browser. If you have under 1 GB of Memory (RAM), you need to install more Memory (RAM) in your computer before attempting to use Blackboard Vista. Please visit the Apple website or your local Apple store to learn about upgrading. For student discounts on computers and software, please visit the Boston University Information Technology IT Help Center.