Many computers use a Firewall to block harmful programs and data from their computers. However, Firewalls are also capable of blocking certain aspects of Blackboard Vista, and may need to be configured manually to allow Blackboard Vista to operate.

  • Accessing Blackboard Vista from home

  • Accessing Blackboard Vista from work

If you access Blackboard Vista from home

The default settings of the Windows and Mac OS X built-in Firewalls will not interfere with Blackboard Vista. If you have made adjustments to your computer’s built-in Firewall, select your operating system below for further instructions on setting it up for use with Blackboard Vista.

If you have third-party Firewall software or have made adjustments to your home router’s Firewall, check the manufacturer’s documentation for allowing the ports listed below.

If you haven’t made any adjustments to any of your Firewalls, you can proceed to check your computer’s anti-virus.

If you access Blackboard Vista from work

Blackboard Vista users who take courses from their work computers may need to ask their company’s technical support personnel to configure the company Firewall. They may not be able to do it themselves. Send a request through the appropriate channels to have the following ports enabled:

Port # TCP or UDP Application
443 TCP bu.wimba.com
1935 TCP Streaming Video
5038 TCP bu.wimba.com
5997 TCP and UDP bu.wimba.com
5998 TCP and UDP bu.wimba.com
5190 TCP and UDP bu.wimba.com
5191 TCP and UDP bu.wimba.com
33434 TCP and UDP bu.wimba.com
16384 TCP and UDP bu.wimba.com

Once this is done, you can proceed to check your computer’s anti-virus.