In Blackboard Vista, sometimes it is necessary to clear out your browser’s cache. Please select your browser below and follow the instructions provided.

ie7-logo-sm Internet Explorer 7

  1. Launch Internet Explorer from your desktop or start menu.
  2. Click Tools from the browser’s main menu.
    (IE7 and IE8 users can also find the “Tools” menu item to the right of the “Home” icon)
  3. Click Internet Options, the last item in the list.
    ie78-tools-options
  4. Click the General tab.
  5. In the Browsing History section click the Delete… button.
    vista-ie7-options-window
  6. In the Temporary Internet Files section, click the Delete files… button. In the Cookies section click the Delete cookies… button.
    ie7-options-delete
  7. Click Close to close this window and then click OK to close out the Internet Explorer 7 Options window from step #5.

ie7-logo-sm Internet Explorer 8 / 9

  1. Launch Internet Explorer from your desktop or start menu.
  2. Click Tools from the browser’s main menu.
    (IE7 and IE8 users can also find the “Tools” menu item to the right of the “Home” icon)
  3. Click Internet Options, the last item in the list.
    ie78-tools-options
  4. Click the General tab.
  5. In the Browsing History section click the Delete… button.
    ie8-options
  6. Check the Temporary Internet Files and Cookies check boxes and then click the Delete button.
    Please Note: If the Boston University Vista home page is saved as one of your Favorites, you will need to either remove it from your Favorites list or clear the check box labeled Preserve Favorites website data.
    ie8-options-delete
  7. Click OK to close out the Internet Explorer 8 Options window from step #5.

fx-logo-sm Firefox 3.6

  1. Launch Firefox from your desktop or start menu.
  2. Click Tools from the browser’s main menu.
  3. Click Clear Recent History…
    Firefox 3.6 clear cache
  4. In the window that appears ensure that at least the Cache and Active Logins check boxes are checked.DO NOT check the Site Preferences check box as this will reset some settings like pop-up blockers needed for your online course.
    Firefox 3.6 clear cache
  5. Click the Clear Now button.

fx-logo-sm Firefox 16

  1. Launch Firefox from your desktop or start menu.
  2. Click the orange Firefox button located in the upper left-hand corner of the browser window.
  3. Mouse over History >
  4. Click Clear Recent History…
    Firefox 10 clear cache
  5. In the window that appears ensure that at least the Cache and Active Logins check boxes are checked.DO NOT check the Site Preferences check box as this will reset some settings like pop-up blockers needed for your online course.
    Firefox 10 clear cache options
  6. Click the Clear Now button.