Please select below for a complete list of all IS&T supported applications.

IS&T provides support for a wide range of applications installed and in use throughout the university. We provide technical assistance with installation and troubleshooting. We will also help coordinate with you and the vendor for further assistance. The following is a list of some of the most widely used applications on campus that IS&T fully supports.

VENDOR APPLICATION FUNCTION AND NOTES
Adobe Acrobat Professional PDF creation and editing.
Adobe Creative Suite Digital & print content creation
Adobe Connect Digital conferencing
Adobe Contribute Website content management
Adobe Dreamweaver Website design
Apple Aperture Photo editing
AutoDesk AutoCAD Create and edit blueprints
Avid Avid Suite Video production
Echo 360 Echo Personal Capture & Podium Capture Lecture capture
FileMaker, Inc. FileMaker, FileMaker Pro, FileMaker Pro Advanced Database
Intuit QuickBooks Financial database
Intuit Quicken Financial management
McAfee VirusScan Enterprise & AntiSpyware Antivirus
Microsoft Office (Word, Excel, PowerPoint, Outlook) Office 2007, 2008, 2010, 2011 supported
Microsoft Project Project management
Microsoft Visio Diagram and layout drawing tool
Microsoft Retail Management System (RMS) Point of sale and inventory management
Nuance Dragon Naturally Speaking Speech to text
Parallels Parallels Desktop Virtualization
Symantec BackupExec Backup management
Thomson Reuters EndNote Bibliography management
VMware Fusion Virtualization

Site-licensed Software

IS&T provides a variety of site-licensed software. More information can be found at: www.bu.edu/tech/desktop/site-licensed-software

Operating System Support

OPERATING SYSTEM FULLY SUPPORTED LIMITED SUPPORT*
Windows Operating Systems
(Please review OS Requirements for Restricted Use Data.)
Two most recent major releases.
Mac Operating Systems
(Please review OS Requirements for Restricted Use Data.)
Two most recent major releases.
Linux/Unix ALL

* LIMITED SUPPORT denotes operating systems not supported by IS&T that we will make a best effort to provide client assistance.

Limited Support

IS&T only provides best effort support for the following applications and services due to age, lack of vendor support, or because BU provides a fully-supported and site-licensed alternative.

CATEGORY LIMITED SUPPORT APPLICATION
Dialup PPP software
Email Client Mozilla Thunderbird
Office suite Microsoft Office 2003 (Windows), 2004 (Mac)
Social networking Chat clients, Facebook
Virus Protection Symantec Norton AntiVirus

Math and Science Packages Licensed by IS&T

The IT Help Center can help you with downloading these packages, while advanced technical support tickets will be escalated to IS&T’s Research Computing team. Also, detailed support information may be found on the download pages linked below.

APPLICATION
DOWNLOAD PAGE
Mathematica MATHEMATICA
LabVIEW LABVIEW
Maple MAPLE
MATLAB MATLAB