Getting Started
- How do I get started?
- Can I restore my files online?
- Can I back up encrypted files?
- How often is my computer backed up?
- How long are my files saved on the server?
- What are my files on the server encrypted with?
- What is BU doing about the Written Information Security Policy(WISP)?
- Will this influence the performance of my computer?
- Are the emails I receive from CrashPlan legitimate?
Troubleshooting
- I received an error saying, “No LDAP entry found.” How do I fix this?
- When I try to start CrashPlan, I see an error saying, “Unable to connect to the local backup engine, retry? (No/Yes).”
- I don’t want to back up iTunes, but it drops music in my Document Library by default. How do I avoid backing up iTunes files?
- I have a new or rebuilt computer; how do I recover my old files?
- How do I remove a Code42 computer license that I no longer need?